I have several years of experience and I am an energetic, dependable and ambitious person who has developed a mature approach to any task I undertake or any situation that I am presented with. I have a solid history of work and strong organizational, prioritization and customer service skills. I have worn may hats, but I believe it has made me a well rounded person and team player. I will be easy to train the way you want and fit right in where we can all grow together.
Skills
Organizational skills
Team Player
Responsible
Task oriented
Multi line phone systems
Personable/conscience
Adaptable, Punctual
Customer Service/Skills
MS Office/Word
Pharmacy operations
Point of sale systems proficiency
Drug inventory control
Proper labeling procedures
Ordering and stocking medications
Stocking shelves
Insurance Verification
Patient paperwork
Stocking medications
Filling prescriptions
Insurance billing
Preparing bulk medications
Quality assurance and control
Organizational skills
PTCB PHarmacy Technician Certification License April 2015-current
Michigan State CPhT License July 2016-current
Michigan State Cosmotology Licence August 2015-current
Experience
CPht Pharmacy Technician, 10/2017 to Current Munson Healthcare Otsego Memorial Hospital – City, STATE,
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained clean and organized pharmacy shelving and work areas.
Verified patients' identities at pickup to prevent sale of wrong medications.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Efficiently processed cash register transactions for new and refilled prescription orders.
Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Established and updated patient profiles, medications and insurance details.
Supervised inventory levels to maintain adequate supply of medications and medical supplies.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Adhered to infection control policies and procedures to prevent spread of disease.
Prepared pricing and instruction labels for placement on prescriptions.
Verified and filled over 100 prescriptions per day in busy hospital pharmacy setting.
Verified and filled medications for patients.
Lead Pharmacy Technician PTCB/CPHT , 09/2003 to Current Walmart 1542 – City, STATE,
Maintained clean and organized pharmacy shelving and work areas.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Efficiently processed cash register transactions for new and refilled prescription orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Established and updated patient profiles, medications and insurance details.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Transmitted claims to insurance companies for payment and reconciled EOBs.
Compiled customer demographic, allergy and medical history background.
Received, reviewed, dispensed and labeled over 400+ prescriptions daily.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Organized medications for dispensing.
Merchandised related products to drive pharmacy department sales.
Maintained current notes and paperwork related to patient drug therapy.
Processed and filed approximately 200-400+ prescriptions per day.
Secretary Manager, 07/2002 to 08/2021 Superior Machining And Fabrication – City, STATE,
Organized and maintained documents, files and records.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Ordered office equipment and supplies after researching vendors and obtaining quotes.
Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
Answered phones
Picked up orders and delivered
Accounts and balance, banking deposits and mailing
Scheduled maintenance for office equipment to keep machines operating efficiently.
Paraprofessional Assistant, 01/1996 to 06/2017 Mancelona Public Schools – City, STATE,
Applied positive reinforcement to redirect negative behaviors.
Supplied one-on-one attention to each student during group activities.
Customized small group and individual classroom activities based on differentiated learning needs.
Offered students personalized educational, behavioral and emotional support.
Cleaned and organized classrooms, materials and supplies.
Observed students to help teachers identify potential learning blocks and opportunities for support.
Communicated and collaborated well with educators from various grade levels.
Supported students in developing strategies for individual and group learning.
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Supervised students and maintained security throughout school buildings and on field trips.
Handled clerical duties, managed classrooms and coordinated documents for teachers.
Planned and led activities to develop students' physical, emotional and social growth.
Assisted children at stations during small-group learning periods.
Organized field trips to local parks, fire stations and zoos.
Implemented engaging programs to encourage student participation.
Backed up lessons with personal support, small group instruction and hands-on activities.
Observed student performance and recorded academic and attendance.
Retired 2017
Education and Training
: Intro To Business, Expected in Kirtland Community College - Roscommon, MI GPA:
Completed coursework in Intro to Business, and Accounting Principles
Created a business plan
Cpht Certification: Pharmacy, Expected in 03/2015 Pharmacy Technicians University - Stockton, CA, GPA:
Cpht Certification: Pharmacy, Expected in 04/2017 PTCB Pharmacy Technician Certification Board - Grand Rapids, MI, GPA:
: Early Childhood Education, Expected in CDA Certification in Early Childhood - Traverse City, MI, GPA:
Accomplishments
President of K.I.D.S (Kids Imagination Drea Site) Non-Profit organization that worked together to construct a play ground system at Railroad Park in Mancelona, MI., through fund raisers, Grants and donations
Earned board certification from Pharmacy Technician Certification Board.
Promoted to Lead Technician due to hard work, being a leader and knowledge that achieved this position.
Author of Poppie an Paydro, the Adventurous Coyote Pups
http://www.youtube.com/watch?v=gN2hSTGPMNE
December 2010
My legal name is Jessicadlyn Claire as of February 2014.
Certifications
Certified by the Pharmacy Technician Certification Board (PTCB) April 2015-Current
Licenses: State of Michigan Certified Pharmacy - July 2016-Current
Licenses: State of Michigan Cosmetologist - August 2015-Current
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