COVID-19 Response Frontline Case Investigator Resume Example
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COVID-19 RESPONSE FRONTLINE CASE INVESTIGATOR
Summary
Hardworking healthcare professional successful at managing training, gathering paperwork and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail.
Skills
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Experience
COVID-19 Response Frontline Case Investigator
Bloomington , MNBloomington, Mn Public Schools/Sep 2020 to Current
Bloomington , MNBloomington, Mn Public Schools/Sep 2020 to Current
- Received processed and tracked patient documentation with speed and accuracy.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Assisted individuals with navigating health care systems, appointments and classes.
- Delivered healthy living and disease management information to specific population groups.
- Answered calls and interacted with community members to provide information on advocacy services.
- Leveraged CRM to input and compile data gathered from various sources.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Instructional Assistant
Elmhurst , ILApartment Income Reit Corp./Sep 2018 to May 2021
Elmhurst , ILApartment Income Reit Corp./Sep 2018 to May 2021
- Provided classroom support throughout planned instruction and individual lessons.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Tutored and supported students individually and in groups of up to 10 by reteaching and reviewing lesson concepts.
- Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
- Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
- Promoted student learning by providing individualized and small group support to reinforce classroom topics.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Supervised students and maintained security throughout school buildings and on field trips.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Delivered instruction individually or in small groups with support from instructor.
- Distributed classroom materials and supplies such as pencils, paper and art materials.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Complied with instructor-developed IEPs and made informed recommendations for adjustments.
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
- Evaluated individual student needs, including academic and social situations to address challenges and goals.
- Arranged and led activities for students, including children in the spectrum and children with Downs Syndrome.
Community Manager
Lewiston , MEBlackhawk Transport/Jun 2019 to Oct 2020
Lewiston , MEBlackhawk Transport/Jun 2019 to Oct 2020
- Maintained existing and developed new partnerships with many local charity organizations to facilitate community involvement and awareness of non-profit missions and theatre events.
- Liaised between management, clinical staff and community to achieve organizational goals such as heath screening and health fairs.
- Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
- Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders.
- Coordinated fundraising efforts to promote community organizations serving health needs of children.
- Authored content of newsletters, social media postings and educational brochures.
- Developed and coordinated Practice Fusion program, including meeting schedules and volunteer recruitment.
- Organized community outreach programs to drive awareness of breast cancer initiatives.
- Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
Home Daycare Owner
City , STATERiver Jordan Daycare/May 2017 to May 2018
City , STATERiver Jordan Daycare/May 2017 to May 2018
- Managed financial analytics of Medicaid, HMO, private billing and collections.
- Cultivated safe and happy child-friendly environment by implementing effective security, sanitation and policies and procedures.
- Observed daycare activities to assess quality and provided feedback to staff to improve service.
- Recorded children's growth, behavior and development, monitoring any changes to discuss with parents or guardians.
- Implemented creative and educational curriculum to promote expression and individuality with varying daily activities.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Balanced schedules to provide optimal rest, play and educational periods.
- Engaged groups of culturally diverse children in creative, safe and focused setting.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Recorded information about behavior, food service and medication dispensing.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Provided nurturing and appropriate environment for children ranging in age from zero to seven.
- Assisted children in development of social, communication and problem-solving skills.
Education and Training
Master of Science: Educational PsychologyPurdue University GlobalCity
Bachelor of Science: SociologyMartin University1997City, State
Pharmacy Technician : Pharmacy TechnologyIndiana University - Purdue University IndianapolisMay 2018City, State
Activities and Honors
- Member, Alumni Association PSI Chi National Honor Society
- Purdue University Alumni Association
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Resume Overview
School Attended
- Purdue University Global
- Martin University
- Indiana University - Purdue University Indianapolis
Job Titles Held:
- COVID-19 Response Frontline Case Investigator
- Instructional Assistant
- Community Manager
- Home Daycare Owner
Degrees
- Master of Science : Educational Psychology
Bachelor of Science : Sociology
Pharmacy Technician : Pharmacy Technology
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