covid 19 contact tracing investigator resume example with 12+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Committed, knowledgeable public health professional with more than 8 years’ hands-on experience bolstered by degrees in public and environmental health sciences.

Effective at developing classes and materials to educate community members on chronic disease management and health improvement strategies. Versed in available resources with skill in supporting individuals navigating healthcare programs. Dedicated healthcare professional adept at coordinating training, paperwork and specific community-based resources. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational goals.

Provided direct care to individuals with intellectual and developmental disabilities. Work on the front lines to promote independent living and improve quality of life people diagnosed with Autism, Down syndrome, and Alcohol Fetal Syndrome.

Diligent COVID-19 Contact Tracer lends expert assessment and monitoring for patients and close contacts. Detail-oriented approach to assessing, tracking and managing complex health surveys and exposure data. Adept at maintaining and organizing daily interactions with affected persons, providing education and information regarding mandated policies and recommended measures. Expert navigation of complex contact-tracing software, systems and policy to safely streamline healing process.

  • Self-motivated professional
  • Collaboration
  • Flexible & Adaptable
  • Microsoft Office
  • Good listening skills
  • Responsible
  • Decision Making
  • Multitasking abilities
  • Computer proficiency
  • Interpersonal Communication
Work History
09/2021 to Current COVID-19 Contact Tracing Investigator Department Of Health | City, STATE,
  • Coordinated with public health and local facilities to support isolation and quarantine of individuals.
  • Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
  • Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
  • Collected and recorded information in electronic medical records.
  • Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Performed basic diagnostic procedures such as blood pressure screening, breast cancer screening or communicable disease screening.
  • Administered immunizations or other basic preventive treatments.
  • Developed and implemented training classes to educate team members and community residents.
  • Targeted specific community groups with wellness and disease management information.
01/2012 to 03/2020 Support Staff Assistant ARC(Intellectual & Mental Development Disabilities | City, STATE,
  • Information and referral services
  • Individual advocacy to address education and employment.
  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Attended training sessions to stay updated on procedures and services.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
06/2008 to 08/2010 Health Extension Workers Trainer and Supervisor Department Of Health | City, STATE,
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Performed annual evaluations and reviews for large staff of employees.
09/2006 to 08/2010 HIV/AIDS & STDs Health Educator Department Of Health | City, STATE,
  • Promoted available resources and connected individuals with services.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Assisted with development of improved seminars and training materials.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids.
  • Partnered with agencies and organizations driving improvements in community health.
  • Prepared presentations on health and safety concerns for public.
  • Assisted local and state governments and community agencies with developing health education programs.
  • Traveled to street venues to conduct various types of HIV tests.
  • Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
  • Conducted scientific-based prevention education sessions with HIV positive individuals through workshops and social marketing activities.
  • Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Provided ongoing counseling to help patients deal with conditions and processes
Expected in 05/2017 to to Bachelor of Science | Public Health Science University of Maryland - College Park, College Park, MD GPA:
Expected in 09/2009 to to Bachelor of Science | Public Health Science University of Gondar, Ethiopia, GPA:
Expected in 07/2006 to to Associate of Science | Environmental Health Science Debub University, Ethiopia, GPA:
  • Dean's List [Semester and Year]
  • 3.30 GPA
  • Ranked in Top 10% of class
  • Extracurricular Activities: Sport
  • Elected Captain of Internship

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Maryland - College Park
  • University of Gondar
  • Debub University

Job Titles Held:

  • COVID-19 Contact Tracing Investigator
  • Support Staff Assistant
  • Health Extension Workers Trainer and Supervisor
  • HIV/AIDS & STDs Health Educator


  • Bachelor of Science
  • Bachelor of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: