June 14, 2019
Dear Selection Panel:
I was delighted to learn about the opportunity to apply for the new Business Analyst position with
the Franklin County Court of Common Pleas, General Division. Throughout my previous and
current employment, my ability to understand workflow processes and provide detailed, organized
case management skills has been among my strongest assets. I offer versatile administrative skills
and proficiency in Microsoft Office programs and various systems used by court personnel. I am
a thorough planner and critical thinker, who readily adapts to change, works well on teams or
independently, and strives to exceed expectations. I can multi-task with efficiency and I take pride
in being dependable, trustworthy, and a clear communicator. I have a passion for understanding
operations, evaluating data, and finding value in creating efficiencies. I am prepared to excel as a
Business Analyst and contribute to the objectives of that position.
The attached resume demonstrates some of my professional experiences. I look forward to
speaking with you about how my diverse skills can meet the needs of the Business Analyst
requirements. You may contact me via phone at or email at
resumesample@example.com. Thank you for taking the time to consider me as a candidate.
Sincerely,
Jessica Claire
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Court Support Specialist, 02/2016 - Current Massachusetts Court System – Quincy, MA,
Provide coverage and maintain all support duties for bailiffs and secretaries.
Schedule trial dates, motion hearings, status conferences, bond hearings and dispositions.
Manage criminal and civil dockets; prepare case files and documents, record court actions.
Coordinate courtroom activities; prepare courtroom for scheduled hearings; reserve evidence carts
via the court’s applications database; ensure the presence of attorneys, plaintiffs, defendants, and
deputies.
Serve as a liaison for the Judges to coordinate and/or facilitate court procedures with other
departments and agencies, Clerk’s Office, litigants, lawyers, and other professionals.
Facilitate and organize the flow of paperwork by using the Sherriff’s database and Clerk of Courts’
Case Management System.
Maintain docket statistics, including tracking new cases, terminations, inactivations, reactivations,
and transferred cases; audit files ensuring accuracy; compile monthly statistical Supreme Court
Report- Form A in conjunction with FCJS reports.
Manage jurors.
Maintain operation of the courtroom, including security.
Prepare, maintain, and file statistical reports as directed.
E-file documents through the Court Forms database and e-filing interface.
Train bailiffs and secretaries, or any other Court Support employee, as directed.
Assist the Director of Court Support Services with case file audits for Judges.
Assist with coverage of the Judicial Programs Assistant.
Provided assistance to Judges, Staff Attorneys, Bailiffs, and Magistrate.
Prepared, e-filed, and photocopied sentencing entries, orders, criminal and civil decisions, jury
instructions, verdict forms, correspondence, notices, and other documents for Judges and Staff
Attorneys; proofread and drafted entries for the Magistrate.
Assisted with case management, review, and tracking via Excel spreadsheets.
Provided back-up support to Bailiffs.
Reviewed Motions for Default and Summary judgments in foreclosure cases to determine if they
met all requirements needed to be granted.
Updated and maintained schedules and calendars for Judges and Magistrate; coordinated cases
referred to the Magistrate.
Checked-in counsel for all civil hearings and conferences.
Greeted and provided information and direction to attorneys, defendants, and visitors; answered,
screened, and directed telephone calls.
Managed incoming and outgoing mail and faxed documents.
Maintained office supplies.
Assisted with other operations as requested by Judges
Jessica
Relief Secretary, 07/2009 - 02/2011 Franklin County Court Of Common Pleas – City, STATE,
Provided coverage for Judicial Secretaries and support for Judges, Magistrates, Staff Attorneys,
Bailiffs, Civil Stalking Protection Unit, and Jury Managers.
Prepared, e-filed, and photocopied sentencing entries, orders, criminal and civil decisions, jury
instructions, verdict forms, correspondence, notices, and other documents for Judges, Magistrates,
and Staff Attorneys.
Trained new Secretaries.
Updated and maintained schedules and calendars for Judges and Magistrates.
Greeted and provided information and direction to attorneys, defendants, and visitors; answered,
screened, and directed telephone calls.
Managed incoming and outgoing mail and faxed documents.
Maintained office supplies.
Legal Assistant, 10/2006 - 02/2008 Collections, Rossman & Co – City, STATE,
Handled multifaceted administrative tasks, including drafting legal documents, data entry, filing,
maintaining records, scheduling appointments, managing calendars, and communicating with
clients, attorneys, witnesses, and debtors.
Prepared cases by gathering and compiling documents needed for trial, including medical records,
property reports, employment verifications, and credit reports.
Maintained the legal database and composed time-sensitive reports for the company's President,
General Manager, attorneys, and clients.
Prepared correspondence to the Better Business Bureau and the Attorney General.
Resolved debtor issues and complaints.
Implemented a filing system, which included transforming hard copy files into electronic files,
enabling searches for documents to be more efficient and user-friendly.
Built a reputation for quickly, professionally, and effectively resolving issues and ensuring client
satisfaction.
Education and Training
Bachelor of Science: Criminal Justice Administration, Expected in 06/2009 - Tiffin University - Tiffin, OH GPA:
Magna Cum Laude
Magna cum laude graduate
Associate of Applied Science: Paralegal Studies, Expected in 09/2006 - Columbus State Community College - Columbus, OH GPA:
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