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court program administrator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
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Summary

Proficient Court Administrator specializing in strategic planning, operational leadership and improvements for legal and court programs. Bringing over 10 years of experience in organizational leadership to new position with long-term potential for growth and advancement.

Skills
  • Policy and Procedure Improvements
  • Performance Standards and Analysis
  • Organizational Leadership
  • Budget Coordination
  • Strategic Planning
  • Project Management
Experience
Court Program Administrator, 2019 - Current
Community Medical Services Kalispell, MT,
  • Responsible for the administration of judicial support by providing leadership, planning, direction, and supervision of the daily activities within the Accountability Court division of the Superior Court: Adult Drug Court, Behavioral Health Treatment Court, and Veterans Treatment Court
  • Carries out all executive and administrative duties including, but not limited to, case flow management, records management, fiscal management, statistical analysis and projections, public relations, technology management, court security management, and personnel management, including directing day-to-day operations, performance management, hiring, disciplinary actions, and implements court policies adopted by the Judges
  • Manages and directs the activities of assigned staff; coordinates, prioritizes, and assigns tasks and projects; tracks and reviews work progress and activities; directs the recruitment and selection of staff; undertakes disciplinary action as required; conducts performance evaluations; ensures appropriate scheduling of staff to ensure proper operational coverage
  • Answers inquiries, provides information and resolves complaints from judges, attorneys, other County staff and the public regarding assigned functions and activities, which often requires the use of judgment and the interpretation of policies, rules, and procedures
  • Additional duties include Facilities Administrator where I ensure that all building structures, renovation projects or additions comply with safety, health and environmental regulations and laws
  • Responsible for maintaining assigned court facility, the surrounding grounds and a variety of supplies and equipment as well as review all environmental factors, oversee maintenance, and supervise projects in or around the facility
Problem Solving Courts Program Manager, 2015 - 2019
State Of North Dakota North East, ND,
  • Oversaw and monitored the daily activities of the Problem-Solving Court programs: Adult Drug Court, Tier-One, Mental Health Court and Veterans Treatment Court
  • Oversaw and initiated grant writing efforts which successfully obtained state and federal fiscal funding totaling more than 3.2 million during role as Project Director
  • Maintained cooperative relationships with treatment agencies, local organizations, Department of Corrections and the Department of Mental Health Services
  • Collaborated daily with Circuit Court Judges on a wide range of organizational and managerial matters including but not limited to program efficiency and quality assurance
  • Participated in performing statistical analysis and program evaluation of bi-annual problem-solving court activity
  • Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
  • Spearheaded program management support for portfolio.
  • Oversaw program compliance with requirements, schedule and budget.
Executive Operations Assistant, 2010 - 2015
Health Quest New Windsor, NY,
  • Provided administrative support and monitored the day-to-day activities of the Adult Drug, Tier-One and Veterans Court programs
  • Oversaw grant writing, program budget and resources as well as approved vendor invoices
  • Consulted with Circuit Court Judges on a wide range of organizational and managerial issues including but not limited to program efficiency and quality assurance
  • Prepared complex and sensitive reports including court dockets for managed care organizations and legal programs, ensuring full compliance with agency requirements while maintaining tight deadlines
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Senior Vocational Rehabilitation Counselor, 2008 - 2010
Geo Group Inc. Lovejoy, GA,
  • Engaged in a counseling process that included communication, goal setting, and beneficial growth or change through self-advocacy, psychological, vocational, social and behavioral interventions
  • Utilized numerous techniques and modalities, including assessment, diagnosis and treatment planning, counseling, case management, and advocacy to modify environmental and attitudinal barriers, placement-related services, and utilization of rehabilitation technology
  • Maintained relationships with the employment seeker’s family and employer as well as and with community professionals to conduct employment market analysis and trending reports
  • Supervised and trained newly hired Vocational Rehabilitation Counselors and Vocational Rehabilitation Technicians.
  • Provided emotional support to patients adjusting to new cognitive and physical limitations.
Care Manager , 2006 - 2008
Georgia Council On Substance Abuse City, STATE,
  • In a partnership with the Department of Juvenile Justice (DJJ), served as Care Coordinator of the grant-funded Youth IMPACT project, which is a youth offender re-entry program
  • Constructed an individualized and comprehensive treatment plan for youth ages 14 to 21 serving on probation who have returned to the metro Atlanta community from incarceration in a Youth Detention Center
  • Worked jointly with substance abuse treatment providers, community services, DJJ personnel, and others to execute the individualized treatment plan
  • Served as conference presenter and fundraiser for an innovative non-profit substance abuse treatment, prevention and advocacy resource center in the State of Georgia
  • Conducted community outreach activities including participation in job fairs, community sponsorships, and media relations.
Case Manager, Lead, 2001 - 2006
Fulton County Superior Court City, STATE,
  • Provided direct supervision for non-violent Adult Felony Drug offenders who were court mandated to attend substance abuse group and individual therapy at the Hope Hall Substance Abuse Treatment Center
  • Created weekly Drug Court Dockets for the Superior Court Chief Judge who would be informed of the clients’ status and progress in the substance abuse program as well as make sanction recommendations for non–compliant clients
  • Completed preliminary interviews and assessments to submit to the Fulton County District Attorney and Public Defender offices for the approval of incoming/discharged criminal cases
  • Trained newly hired Drug Court Case Managers and oversaw daily operations of the Drug Court Drug Testing Laboratory
Abuse Registry Counselor, 1999 - 2001
Florida Abuse Hotline City, STATE,
  • Processed and analyzed information provided by callers to the Florida Abuse Registry, a high volume call center and directed that information to local protective investigation agencies regarding suspected neglect, exploitation, or abuse as required by Florida statutory law
  • Searched Florida’s confidential information system for any prior client social services involvement and created investigative criminal reports utilizing a state wide tracking system.
Education and Training
Bachelors of Science Degree: Criminology, Expected in 08/1998
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FLORIDA STATE UNIVERSITY - Tallahassee, FL,
GPA:
Status -
Certifications
  • Government Performance and Results Act (GPRA) Training of Trainers Certification 2006-2019
  • Certificate of Recognition, Florida Department of Education/Office of Vocational Rehabilitation, 2010
  • National Crime Information Center access and certification, 2001 to 2008
  • Motivational Enhancement Therapy and Cognitive Behavioral Therapy Certification, 2001 to 2008
  • Adolescent Community Reinforcement Approach for Cannabis Users (ACRA) Certification, 2001 to 2008
,
Awards

Recipient of Fulton County Government (GA), F.O.C.U.S. Award 2020

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Resume Overview

School Attended

  • FLORIDA STATE UNIVERSITY

Job Titles Held:

  • Court Program Administrator
  • Problem Solving Courts Program Manager
  • Executive Operations Assistant
  • Senior Vocational Rehabilitation Counselor
  • Care Manager
  • Case Manager, Lead
  • Abuse Registry Counselor

Degrees

  • Bachelors of Science Degree

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