Dedicated County Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals & Patients. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
Office administration
Recordkeeping and bookkeeping
Mail management
Transporting files
Microsoft
Document retrieval
Inventory systems
Account balancing reconciliation
PC proficient
Insurance eligibility verification
Data entry documentation
Technologically savvy
Sensitive material handling
Records management systems
Strong problem solver
Scheduling and calendar management
File and data retrieval systems
Database organization
Confidential document control
Inventory supplies
Multitasking and prioritization
Customer relations
Medical terminology
Appointment scheduling
Professional and mature
Data entry
Tech-savvy
Resourceful
Staff motivation
Phone call answering
Education and Training
Ontonagon Area SchoolsOntonagon, Expected in 1998 – –High School Diploma: - GPA:
Gogebic Community CollegeIronwood, MIExpected in – –:General Education - GPA:
Completed coursework in Phycology, English Composition and Interpersonal communications, Chemistry, Biology & College Alegebra.
Alpena Community CollegeAlpena, MIExpected in – –: - GPA:
Completed coursework in Sociology, Microbiology and Developmental Phycology.
Experience
Supportive Concepts For Families - County Administrative Assistant Reading, PA, 03/2014 - Current
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Handled client correspondence and tracked records to foster office efficiency.
Executed record filing system to improve document organization and management.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Scheduled office meetings and client appointments for team of 2 doctors and 3 therapists.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Directed customer communication to appropriate department personnel.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Transferred transcribed materials into electronic health records system.
Transcribed and edited reports from one physician using a dictaphone.
Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
Followed all federal and state guidelines for release of information.
Copper Country Mental Health - Direct Care Staff Member City, STATE, 11/2011 - 03/2014
Entrusted to handle confidential and sensitive situations in professional matter.
Maintained appropriate filing of personal and professional documentation.
Shopped for groceries regularly in order to keep house stocked with necessities.
Remained alert to problems or health issues of clients and competently responded.
Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Determined specific needs and provided most appropriate level of services for patient well-being.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Passed medications to consumers living in the group home and out in the community.
Child Day Care Center - Child Daycare Worker City, STATE, 10/2009 - 04/2010
Maintained effective schedule balance between rest periods, active play and instruction.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Created and implemented diverse educational strategies to boost development.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Met with parents about daily activities, positive developments and issues.
Developed lessons and activities to promote children's physical and emotional development.
Managed safety and security of all children under care.
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