(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated County Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals & Patients. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

  • Office administration
  • Recordkeeping and bookkeeping
  • Mail management
  • Transporting files
  • Microsoft
  • Document retrieval
  • Inventory systems
  • Account balancing reconciliation
  • PC proficient
  • Insurance eligibility verification
  • Data entry documentation
  • Technologically savvy
  • Sensitive material handling
  • Records management systems
  • Strong problem solver
  • Scheduling and calendar management
  • File and data retrieval systems
  • Database organization
  • Confidential document control
  • Inventory supplies
  • Multitasking and prioritization
  • Customer relations
  • Medical terminology
  • Appointment scheduling
  • Professional and mature
  • Data entry
  • Tech-savvy
  • Resourceful
  • Staff motivation
  • Phone call answering
Education and Training
Ontonagon Area Schools Ontonagon, Expected in 1998 High School Diploma : - GPA :
Gogebic Community College Ironwood, MI Expected in : General Education - GPA :
  • Completed coursework in Phycology, English Composition and Interpersonal communications, Chemistry, Biology & College Alegebra.
Alpena Community College Alpena, MI Expected in : - GPA :
  • Completed coursework in Sociology, Microbiology and Developmental Phycology.
Supportive Concepts For Families - County Administrative Assistant
Reading, PA, 03/2014 - Current
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Executed record filing system to improve document organization and management.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Scheduled office meetings and client appointments for team of 2 doctors and 3 therapists.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Directed customer communication to appropriate department personnel.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Reviewed account information to confirm patient and insurance information is accurate and complete.
  • Transferred transcribed materials into electronic health records system.
  • Transcribed and edited reports from one physician using a dictaphone.
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
  • Followed all federal and state guidelines for release of information.
Copper Country Mental Health - Direct Care Staff Member
City, STATE, 11/2011 - 03/2014
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained appropriate filing of personal and professional documentation.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Passed medications to consumers living in the group home and out in the community.
Child Day Care Center - Child Daycare Worker
City, STATE, 10/2009 - 04/2010
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Created and implemented diverse educational strategies to boost development.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Met with parents about daily activities, positive developments and issues.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Managed safety and security of all children under care.

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School Attended

  • Ontonagon Area Schools
  • Gogebic Community College
  • Alpena Community College

Job Titles Held:

  • County Administrative Assistant
  • Direct Care Staff Member
  • Child Daycare Worker


  • High School Diploma

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