cot correctional officer trainee resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
"I am a loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the Medical Field and Customer Service industry, I love to learn new things all the time. I get along with others very well, I am seeking a position where I can develop and excel while giving my best to an employer." Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Strong communication skills
Reliable & Trustworthy
First Aid/CPR
Best practices and standards
Great Customer Service
Bilingual Fluent in Spanish & English
Supervision & Leadership
Document management
Working independently
Configuration management
Sales and Marketing, Microsoft Work,
Excel, Basic Medical Terminology, copy,
Fax Machine, filling and pulling Medical Records
Programming and design skills
Computer Applications, Basic Coding,
Good Work Ethic
Data Management
Experience
10/2022 to 04/2023COT Correctional Officer TraineeMinnesota Gastroenterology | Saint Paul, MN,
Performed checks for contraband and screened visitors and incoming mail.
Monitored perimeter, visitors, inmates and personnel to maintain facility security.
Inspected cells and conducted random searches of common areas.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Detected potential threats and quickly defused conflicts.
Maintained clear and open communications with facility areas to support safe operations.
03/2021 to 05/2022Medical Appointment SchedulerOptivest Properties | Londonderry, NH,
Assisted patients with canceling and rescheduling appointments.
Prevented double bookings and set aside appropriate time in between appointments.
Evaluated medical insurance details and informed patients of uncovered fees.
Instructed patients regarding how to prepare for appointments.
Reviewed insurance information with patients and processed copays.
Adjusted appointments according to priority and tracked appointment durations.
Informed patients regarding needed medical tests and procedures.
Coordinated appointments with customers and staff members according to availability.
Answered phone calls and took messages for staff members.
Processed payments and updated accounts to reflect balance changes.
Updated patient information in databases and adhered to confidentiality requirements.
Followed up with patients and confirmed appointments.
Routed calls and correspondence to appropriate medical staff.
04/2018 to 02/2021ManagerState Of Arkansas | Lttle Rock, AR,
Managed day-to-day operations, including supervision and assignment delegation for the Tucson store
Trained and mentored new employees to maximize team performance and achieve daily performance objectives
Led employee performance reviews and discussed improvement strategies
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities
Do my daily bank deposits, collection calls help our customers, marketing and loans.
08/2016 to 03/2018InterpreterMission Health System, Inc | Hendersonville, NC,
Delivered real-time, accurate oral translations and interpretations for clients
Provided appropriate contextual information to increase clients understanding of translations
Interpret medical calls
Delivered real-time, accurate oral translations and interpretations for clients.
Interpreted conference calls and other workplace communications in real-time.
Sat in on meetings to provide members with oral translations of conversations and information.
Adhered to ethical codes protecting information confidentiality.
Compiled technical, legal or medical terminology and information used in translations.
Confirmed accuracy of technical terms and terminology and remained consistent during translation revisions.
01/2007 to 04/2009Medical AssistantDr Roberto Zamudio-Millan, MD | City, STATE,
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Measured vital signs and took medical histories to prepare patients for examination.
Organized charts, documents and supplies to maintain team productivity.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Conducted insurance verification and pre-certification and pre-authorization functions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Education and Training
Expected in 11/2004 to to Medical Assistant | Medical AssistingPima Medical Institute, Tucson, AZGPA:
Expected in 08/2002 to to Medical
CNA- Certified Nursing Assistant | Desert Life Rehabilitation And Care Center, Tucson, AZ, GPA:
Expected in 05/2002 to to High School Diploma | Tucson Magnet High School, Tucson, AZ, GPA:
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