Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview

Dedicated and focused Office Support Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Possess excellent organizational, time management, and customer relations skills. Office Assistant who excels in revealing customer needs and delivering solutions.

Skill Highlights
  • Data Entry
  • Database administration
  • Report generation
  • Problem resolution
  • Order processing
  • Customer service-oriented
  • Invoice processing
  • Administrative support specialist
  • Purchasing: Accurately maintain and monitor inventory. Select and order merchandise and supplies on a range of cultural, art historical, and other topics.Contact vendors and gather data, provide information about company, negotiate with vendors, and generate purchase orders.
  • Report and Documents Preparation: Prepare documentation of markdowns and write-off reports and daily receiving reports utilizing Computac System and JDS software. Prepare daily sales status reports and system update reports using Word, Excel spreadsheet, and JDS software.
  • Customer Service and Data Entry: Provides exemplary customer service via correspondence, administrative adjudication of parking violations, data entry, payment research, and other tasks as assigned.
  • Administrative Office Automation: Coordinate office flow as well as track and maintain all files, correspondence, and information. Procure office equipment and supplies as well as answer and screen telephone calls and schedule appointments.
  • Accounting: Prepare daily bank deposit of revenue received from two Gallery gift shops. Responsible for classifying, recording, and reconciling all transactions which includes cash and charges by fund codes through cash revenue voucher spread sheets.
  • Leadership: Oversee, manage, and coordinate work flow of two Category Assistants. Train and mentor all new hires as well as provide ongoing feedback to staff.
  • Travel: Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travels suppliers. Compute cost of travel and accommodations using calculator thurTravSearch on line booking technology.
Employment Hstory
Correspondence Clerk, 2013 - Current
Loma Linda University Medical Center Rancho Cucamonga, CA,
  • Processes vehicle-parking citations, collects citation penalty assessments, issues delinquent payment notices, late fees and court date.
  • Enter data manual using an on line software Auto Process and Docupeake for processing within 48 hours. Provide accurate and appropriate information in response to customer inquiries.
  • Send out notice to citizen of delinquent payments, late fees and penalty daily to registered owners, daily.
  • Scan document imaging and retrieval to be batched.
  • Edit correct dates, violation codes, and fine amounts and duplicate citations.
Travel Agent, 2010 - Current
Aaa Auto Club , ,
  • Interact closely with customers to determine travel destinations, preferred mode of transportation, travel dates, financial considerations, and accommodations requirements.
  • Plan and sell tour packages and promotional travel incentives offered by travel suppliers.
  • Determine total cost of travel and accommodations utilizing calculator, computer, carrier tariff books, hotel rate books, and pre-determined/quoted tour package costs.
  • Collect all required payments from customer for transportation and accommodations.
  • Book transportation and hotel reservations via computer terminal and telephone.
  • Print customer transportation tickets using computer printer or system to travel carrier.
Lead Office Retail Assistant, 1989 - 2011
Smithsonian Institution Freer Gallery Of Art/Art , ,
  • Provided accurate and appropriate information in response to customer inquiries.
  • Process purchase orders using POS system as well as contact vendors to determine availability and to verify price of merchandise, terms, cost of shipping, and method of payment.
  • Prepare all documents for price changes, vendor returns, and vendor charge backs using computer software as well as maintain and update control filing system to reflect changes.
  • Communicate with vendors verbally and in writing to negotiate issues and resolve problems.
  • Accurately prepare and complete Cash RevenueVouchers, Daily Department Sales Reports, CRV Daily Log Reports, and Purchase Orders.
  • Verify invoices against receiving reports with accounting department to resolve any discrepancies.
  • Analyze merchandise needs to maintain adequate stock levels for seasonal and special events.
  • Track 5,000+ items/SKU numbers and evaluate and update data using retail computer system.
  • Maintained up-to-date records at all times.
Certificate: Microsoft Office, Expected in 2009
Enterprise Training Center - Washington, DC

Microsoft Office Applications Certificate

Certificate: Data Entry, Expected in
PTC Training School - Washington, DC

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Job Titles Held:

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  • Travel Agent
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