Correctional Sergeant resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Vigilant Correctional Officer Sergeant with a flexible schedule to supervise and manage several staff members. Over 21 years of experience working in the corrections sector. Reliable and capable with talents in managing and assigning shift officers with daily operations.

  • Inmate transport
  • Rehabilitation programs
  • Crowd control
  • Conflict management
09/2017 to 10/2020 Correctional Sergeant State Of Kentucky | This Job Ad Is For The Southern Bluegrass Service Region Which Consists Of, KY,
  • Briefed superiors of incidents and misconduct and recommended disciplinary actions.
  • Supervised visitation and checked visitors for proper identification and contraband.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Communicated information regarding security, safety and operations through chain of command.
  • Diffused disruptive behavior by verbal interventions.
  • Issued security badges and passes to guests and visitors.
  • Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
  • Received and inspected mail and property from visitors on behalf of designated inmates.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Prepared written reports concerning inmate's misconduct.
  • Conducted daily briefings to pass on pertinent info to oncoming shifts.
  • Monitored disciplinary and medical lockups every [Number] minutes.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Maintained order in building and on grounds of prison.
  • Assigned inmates to open and appropriate housing units.
07/1999 to 10/2017 Corrections Officer Montgomery County, Oh | Dayton, OH,
  • Maintained daily logs of shift activity.
  • Maintained correct physical head count for inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Attended regular trainings and maintained appropriate certifications.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Conducted routine and emergency head counts.
  • Conducted internal security checks to ascertain inmate safety.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Conducted cell and illegal substance checks.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Assisted in restraining violent and unruly inmates.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained records and logs of man hours, materials and equipment used.
  • Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
  • Transported inmates to scheduled court appearances, medical appointments and authorized activities.
10/1994 to 07/1999 Cosmetics Counter Manager Belk | Laurens, SC,
  • Assisted customers in selecting correct products to fit skincare regimen or makeup routine.
  • Highlighted new products by creating displays to enhance brand awareness and amplify engagement.
  • Recommended additional products and services based upon information provided or items already selected.
  • Arranged counter offerings and promotional products to create eye-catching displays.
  • Established sales goals, tracking individual employee performance toward benchmarks.
  • Performed consultations for customers, providing skincare tips, modeling brand application and explaining cosmetic techniques.
  • Implemented training and mentoring programs to educate staff on cosmetic products and promote personal development opportunities.
  • Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.
  • Informed customers of current promotions, events and services, booking appointments for scheduled events.
  • Possessed acute knowledge of beauty products, brands and latest trends.
  • Inspired beauty and confidence to help customers embrace individual styles.
  • Hosted special events and holiday sales to spark interest in product lines and achieve sales goals.
  • Followed safety and maintenance standards to keep beauty tools and customer areas clean and organized.
  • Developed and motivated counter associates, monitored customer service level and built sales through training team members and maintaining counter stock and visual presentation.
08/1992 to 04/1994 Cosmetic Beauty Advisor JCPenney | City, STATE,
  • Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.
  • Finalized purchases and processed payments.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Recommended merchandise based on expert product knowledge and client preferences.
  • Maintained detailed business records to forecast events and promotions.
  • Alleviated product theft by maintaining sales floor and shopper awareness.
  • Attended vendor training to enhance brand-related product knowledge and beauty trends.
  • Recommended complementary products based on guest interests or items selected for purchase.
  • Offered mini-facial and makeup applications to inspire sales and repeat business.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Education and Training
Expected in 06/1986 GED | San Bernardino School District , San Bernardino , GPA:
Expected in | Art History, Criticism, And Conservation Rio Hondo College, Whittier, CA GPA:

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Resume Overview

School Attended

  • San Bernardino School District
  • Rio Hondo College

Job Titles Held:

  • Correctional Sergeant
  • Corrections Officer
  • Cosmetics Counter Manager
  • Cosmetic Beauty Advisor


  • GED
  • Some College (No Degree)

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