- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Seeking a career, that will give me the opportunity to use my expertise skills. Hoping that the preferred position will offer future opportunities continued through-out my professional success; for the company and me. Dependable [Job Title] with [Number]-year track record of success in medical records management. Focused on delivering exceptional results through strong time management, communication and team work abilities. Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification].
- Basic computer skills
- Customer service
- Office skills
- Pricing
- Radio
- Safety
- Sales
- Telephone skills
- Supervision
- Business operations
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- Problem resolution
- First Aid/CPR
- MS Office
- Communications
- Database management
- Planning and coordination
- Inventory controls
- Relationship development
- Inventory management
- Team management
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Correctional Release Specialist, 12/2011 - Current
Penn National Gaming – Chicago, IL,
- Orange County Corrections Correctional Release Spec.
- Telephone skills, Basic computer skills, Basic office work, Radio Dispatch, Basic reports, Releasing and Booking inmates.
- Cash-handling, Basic government terminology.
- FCIC/NCIC Certified, Notary, Processing Court orders from the Honorable Judges.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Operated cash register, collected payments and provided accurate change.
- Helped the public and inmates.
- Accurately entered data in numerical and alphabetical order.
- Proofread documents and corrected errors.
- Complied with security policies and kept information confidential.
Senior Juvenile Officer, 12/2004 - 12/2011
Department Of Juvenile Justice – City, STATE,
- Telephone skills, Basic computer skills, Basic office work, Radio Dispatch, Basic reports, Handling safety and security of detainees and staff.
- Basic cleaning, Basic government terminology.
- Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Protected entrances by scanning individuals and bags via manual, wand or x-ray machinery.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Collaborated with local law enforcement agencies to support criminal investigations.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
- Offered transitional services for program offenders, including referral to appropriate community agencies and organizations.
- Reported unusual conditions and questionable items to supervisor for corrective action.
- Assisted probationers with resolving housing, employment and social services problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Customer Service, 12/2000 - 12/2004
Cash America Pawnshop – City, STATE,
- Orlando, FL.
- Cash handling, Customer service, Telephone skills, Basic computer skills and long hours of standing, stocking merchandise, Cleaning, Pricing, and Sales.
- Basic office skills and Loan documents.
- Assessed customer needs and upsold products and services and kept up sales.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Helped customers complete purchases, including processing payments and bagging items.
- Updated signage to reflect current prices and help promote target merchandise.
- Maintained cleanliness and organization in back room stock.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Secured products when transporting to different areas of store to prevent merchandise damage.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Recommended store merchandise to fit customers' unique shopping needs and budgets.
- Valued items according to current market conditions and negotiated with customers regarding prices.
- Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
- Checked identification for every individual bringing in merchandise and verified against police stolen item database.
- Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
Silver Star Road 407-522-3400: Criminal Justice, Expected in 2003
-
Florida Metropolitan University - Orlando, FL.
GPA:
Diploma: , Expected in 2001
-
Maynard Evans High School - Orlando, FL.
GPA:
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