Correctional Officer Sergeant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Certified Correctional Officer familiar with Institutional policy and procedures. I am self motivated, dedicated and hardworking professional with 20 years of experience in various areas of the Institution. I am self driven with strong work ethics offering my ability to work both independently and as collaborative member of a team to improve processes and meet organizational goals.

  • Self Motivated
  • Security minded
  • I have worked in various areas of the Institution and can complete any task that is assigned to me in a timely manner.
  • Ability to prioritize workload.
  • Strategic planning and organization
  • Records management Ability to file & maintain records
  • Inventory management
  • Ability to complete Documentation
  • Staff supervision
  • Administrative support
  • Project management
  • Record keeping
  • Scheduling
  • Data entry
  • Time management
  • Observation
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Knowledge of the offender database system.
High School Diploma: , Expected in 12/1994
Union County High School - Lake Butler, FL,
Childcare Training Course Developed-Certificate: Department of Health & Rehabilitative Services, Expected in 12/1994
Lake City Community College - Lake City Florida,
Owners Operator Childcare -Certificate: Department of Health & Rehabilitative, Expected in 03/1995
Lake City Community College - Lake City, Florida ,
Basic Recruit Correctional Officer : , Expected in 05/1999
Lake City Community College - Lake City, Florida ,
CPR/BCLS For Health Care Providers : American Heart Association, Expected in 03/1999
Lake City Community College - Lake City, Florida ,
Operations: Operations CJD-0752-E02, Expected in 08/1999
Lake City Community College - Lake City, Florida ,
Field Training Officer : Criminal Justice Standards & Training Certificate , Expected in 10/2002
Lake City Community College - Lake City, Florida ,
Injury & Death Investigation: Criminal Justice Standards & Training Certificate, Expected in 01/2003
Lake City Community College - Lake City, Florida,
Human & Community Relations : Criminal Justice Standards & Training Certificate, Expected in 02/2003
Lake City Community College - Lake City, Florida,
Notary Public: Executive Department, Expected in 02/2006
State of Florida - ONLINE,
Introduction To Internet Investigation: FDLE Computer Crime Center - Certificate, Expected in 01/2012
FDLE ONLINE Course - Florida ,
FEMA : US Department of Homeland Security Certificate, Expected in 03/2012
Emergency Management Institute - US Department of Homeland Security -ONLINE,
Building Safer Healthcare Environment- Certificate: CE Medical Error Reduction -Certificate Online, Expected in 12/2007
St. Petersburge College - Clearwater, Florida,
Genetics & Physical Problems -Certificate: CE Introduction To Alcohol II, Expected in 03/2007
University of Florida - Gainesville, Florida,
CE Certificate : CE Introduction To Alcohol I, Expected in 03/2007
University of Florida - Gainesville, Florida ,
Domestic Violence : CE Domestic Violence Certificate ONLINE, Expected in 01/2008
St. Petersburg College - Clearwater, Florida,
Emergency Preparedness in Corrections Setting: CE Professional Development, Expected in 04/2012
American Correctional Association - ONLINE,
CE Drugs in Health Care Environment: Drugs in The Health Care Environment, Expected in 12/2013
Essential Learning Center - Online,
PREA Audit Process & Instrument Overview: National Institute of Corrections, Expected in 01/2014
Department of Justice - ONLINE,
Assigning Inmates To Housing -Certificate: National Institute of Corrections, Expected in 01/2014
Department of Justice - ONLINE,
Coordinators Roles & Responsibilities -Certificate: National Institute of Corrections , Expected in 01/2014
Department of Justice - ONLINE,
Investigating Sexual Abuse Confinement Setting: National Institute of Corrections- Certificate, Expected in 01/2014
Department of Justice - ONLINE,
Behavioral Health Care Sexual Assault Confinement : National Institute of Corrections - Certificate, Expected in 01/2014
Department of Justice - ONLINE,
Your Role Responding To Sexual Abuse : National Institute of Corrections - PREA, Expected in 02/2014
Department of Justice - ONLINE,
Confidentiality of Health Information : CE Professional Development Correctional Facility, Expected in 01/2015
American Correctional Association - ONLINE,
Certifications & Training

> Florida Notary Public - Certification
> Certified Correctional Officer - Sergeant
> David - Driver and Vehicle Information Data Base - Certificate
> ACA - Auditing Institutions - Training Seminars & Work Shops
> ABRIA - Institutional Purchase Ordering - Training Seminars
> Employee Timesheet - Training Seminars
> ATMA - Automated Training Management System - Training Seminars
> Annual In-Service Training Blocks - 40 hours annually - Class Room Training
> CPR - Certification
> Firearms -Certification
> Chemical Agents -Certification
> CJIS -Criminal Justice Information System -Certificate
> Community & Corrections Relations - Certificate
> Confidentiality of Health Information in Correctional Facilities - Certificate
> Culture Diversity for Non-Clinical Staff - Certificate
> Domestic Violence Training - Certificate
> Drugs in the Health Care Environment - Certificate
> Emergency Preparedness in the Correctional Setting - Certificate
> Florida Silver Alert Training - Certificate
> Injury & Death Investigations - Certificate
> Introduction to Internet Investigations - FDLE Computer Crime Center - Certificate
> NIMS - National Incident Management System - Certificate
> PREA Compliance Management Training - Prison Rape Eliminations Act - Training Seminars
> PREA Audit Process and Instrument Overview - Certificate
> PREA Coordinators Role and Responsibilities - Certificate
> Rapid Identification System - Certificate
> Statisticard -Training Seminar
> Today’s Women Facing The Future - Training

Correctional Officer Sergeant, 01/1999 - 12/2016
Banfield Pet Hospital Manassas, VA, NIMSs of the institution. Ensuring staff that are assigned under me are trained properly in completing daily documentation, counts, security checks, searches of staff and offenders that are supervising our inmate population in a professional manner in accordance with policy & procedure. Ensure the inmate population is following rules regulations, making sure they are provided a safe humane environment with every opportunity to participate in programs that will enhance their re-entry skills. Complete all task assigned with accuracy and in a timely manner.
Owner, 09/2018 - 02/2020
Banfield Pet Hospital Margate, FL,
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Managed over customer inquiries per day by answering questions on available stock and product performance.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Presented products at events and trade-shows to increase brand awareness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Assessed business systems and processes, identifying areas for improvement to support future growth.
  • Reviewed company software and business programs to determine value and assess viability in live environment.
  • Promoted branding initiatives, developing effective marketing and sales strategies to meet new business development goals.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Implemented site safety programs in accordance with contract requirements and applicable regulations.
  • Recruited and trained independent sales associates and agents during 2018-2020 year business history.
  • Supervised performance of workers, with goals of improving productivity, efficiency and cost savings.
Owner, 01/2017 - 02/2020
MentoredoveragesExtreme Cleaning Team, LLC City, STATE, StatisticardABRIAPetersburge
  • Sustained safety protocols and provided proper, cost-effective and safe handling of equipment and materials.
  • Enhanced trace ability by processing, reviewing and developed organization systems for project documentation.
  • Provided tools, Equipment, and supplies to teams of construction cleaning personnel.
  • Maintained on-time and under-budget project completion with assigned budget.
  • Obtained notices of completion and compliance certifications from construction administration consultants.
  • Inspected sites before and after construction projects.
  • Eliminated project lags by organizing works-in-progress and delegating tasks.
  • Contracted and supervised workers for new construction jobs.
  • Increased process improvement initiatives and troubleshot problems for corrective action to boost functionality and workflow.
  • Trained construction teams on site-specific requirements, techniques and procedures.
  • Maintained safe work environment with zero accidents or lost work days.
  • Saved money by overseeing cost-effective material sourcing and effective work orders.
  • Maintained daily communication with vendors to drive forward progress of project.
  • Planned, budgeted and directed over multi projects in different departments.
  • Prepared cost and inventory reports and maintained accurate records using company work order reporting system.
  • Resolved labor, design and tool issues during all phases of construction projects.
  • Complied with operational standards and OSHA regulations.
  • Liaised with company safety representatives to promote awareness and understanding of safety protocols.
  • Coordinated all phases of construction projects from inception to completion.
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition.
  • Followed strict timelines and guidelines for installations and cleanings of all equipment , jobs, and structures.
  • Diminished costs, reviewed and qualified competitive subcontractor cleaning bids prior to contract execution.
  • Utilized hands-on leadership style to keep team members focused on specific jobs and working efficiently.
  • Managed tidy and organized work areas to support safety and productivity goals.
  • Directed preventive, corrective and predictive maintenance activities.
  • Oversaw training of new employees on correct procedures, performance strategies and compliance requirements.
  • Maintained high standards of safety, productivity and quality for every job.
  • Complied with federal and company regulations to ensure that all job sites maintained high level of safety.
  • Assigned duties to each employee based upon his or her skills set and monitored progress daily.
  • Assigned work to employees based on project requirements and individual team member strengths.
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Motivated and supported field workers completing work to increase work quality and efficiency.
  • Planned and delegated work for multiple construction crews.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Analyzed job sites daily to mitigate risks for workers and visitors.
  • Implemented onsite safety protocols and procedures and properly trained all team members on prevention measures, effectively reducing injuries by 100%.
  • Enhanced production methods and improved employee motivation to maximize team productivity.
  • Managed team member schedules and individual assignments for work crew.
  • Recorded supplies, parts, equipment and employee work hours for every job.
  • Reviewed project blueprints and specifications to determine number of employees needed to complete job.

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Resume Overview

School Attended

  • Union County High School
  • Lake City Community College
  • Lake City Community College
  • Lake City Community College
  • Lake City Community College
  • Lake City Community College
  • Lake City Community College
  • Lake City Community College
  • Lake City Community College
  • State of Florida
  • FDLE ONLINE Course
  • Emergency Management Institute
  • St. Petersburge College
  • University of Florida
  • University of Florida
  • St. Petersburg College
  • American Correctional Association
  • Essential Learning Center
  • Department of Justice
  • Department of Justice
  • Department of Justice
  • Department of Justice
  • Department of Justice
  • Department of Justice
  • American Correctional Association

Job Titles Held:

  • Correctional Officer Sergeant
  • Owner
  • Owner


  • High School Diploma
  • Childcare Training Course Developed-Certificate
  • Owners Operator Childcare -Certificate
  • Basic Recruit Correctional Officer
  • CPR/BCLS For Health Care Providers
  • Operations
  • Field Training Officer
  • Injury & Death Investigation
  • Human & Community Relations
  • Notary Public
  • Introduction To Internet Investigation
  • FEMA
  • Building Safer Healthcare Environment- Certificate
  • Genetics & Physical Problems -Certificate
  • CE Certificate
  • Domestic Violence
  • Emergency Preparedness in Corrections Setting
  • CE Drugs in Health Care Environment
  • PREA Audit Process & Instrument Overview
  • Assigning Inmates To Housing -Certificate
  • Coordinators Roles & Responsibilities -Certificate
  • Investigating Sexual Abuse Confinement Setting
  • Behavioral Health Care Sexual Assault Confinement
  • Your Role Responding To Sexual Abuse
  • Confidentiality of Health Information

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