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Correctional Officer Sergeant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Employee with advanced leadership skills and knowledge of the legal system. Communicates effectively with others and helps motivate them to make positive life changes. Offering expertise in the development of public outreach initiatives and strong advocacy networks targeted at diverse and underserved communities. High level of performance in relationship-building, decision-making and communicating. Energetic with strong time management skills who thrives in a fast-paced, dynamic environment. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Public interaction with more than 14 years of professional customer service and leadership experience.
Skills
  • Superior verbal and written communication skills
  • Crisis communication
  • Calm under pressure
  • Composed
  • Excellent interpersonal skills
  • Professional phone etiquette
  • Multi-line phone proficiency
  • Computer-savvy
  • Reliable
  • Maintains confidentiality
Work History
Correctional Officer Sergeant, 05/2007 to 06/2009
State Of Iowa Johnston, IA,

Supervises the work of Correctional Officers in the safe custody, discipline, and welfare of inmates or parolees on an assigned watch or in a major area; calls roll of Correctional Officers supervised; makes inspection tours to see that Correctional Officers are alert and diligent in the performance of their duties; conveys to superiors complaints made by Correctional Officers and inmates; takes, receives, and checks periodic counts of inmates; directs the inspection of quarters of inmates for contraband, sanitary conditions, and orderliness; examines incoming and outgoing mail; develops procedures and posts orders; provides on-the-job training for Correctional Officer staff; promotes acceptable attitudes and behavior of inmates; rates inmates on conduct and productivity; directs visits to inmates and makes arrangements for showing visitors about the facility; reports infractions of rules and regulations and irregular or suspicious occurrences and takes or recommends appropriate action; prevents escapes and injury by inmates to themselves and to property; searches for and recaptures escaped inmates; receives, checks, and issues guns, ammunition, and other supplies and equipment; may participate as a leader in the group treatment program for inmates or parolees; prepares employee and performance reports; and keeps records and prepares reports.


Correctional Officer Sergeant/Warehouse Manager 1, 05/2007 to 06/2009
Florida Deapartment Of Corrections , STATE,
     Special Assignment: Under the general direction of the Regional 2 Procurement & Services  Warehouse Manager I plans, organizes and directs the operation of the Support Warehouse and the Clothing Rooms. I provided inventory control, forecasts future needs, analyzes data, develops and works within a budget and ensures cost effective warehousing. I was also responsible for the direct supervision of subordinate workers and inmates assigned to their area of responsibility consisting of:
  • Redirected shipments en route in response to customer requests.
  • Directed warehouse shipping associates.
  • Loaded and unloaded pieces into boxes for shipment.
  • Trained staff on material handling processes to reduce shipping times.
  • Built a motivated warehouse team of well-trained staff.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Developed weekly schedules for  warehouse employees.
  • Led warehouse improvement initiatives to advance operational efficiencies.
  • Received, stored and shipped goods and materials.
  • Collaborated with third-party vendors
  • Sorted cargo before loading and unloading.
  • Tagged all inbound merchandise with receiving date.
  • Stacked and transported all overstock to storage areas.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
  • Verified computations against physical count of stock.
  • Divided cargo received by account number and intended location.
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Operated PC and RF-based computer systems with a high level of accuracy.
  • Recorded numbers of units handled and moved using daily production sheets and work tickets.
  • Attached identifying tags to containers.
Correctional Officer Sergeant, 04/2005 to 05/2007
Florida Department Of Corrections City, STATE,

Control Room Sergeant: Complete special projects as assigned by the Facility Lieutenant, custody Captain, or Warden. Develop new or update Department Operations Manual supplements, lesson plans, Operational Procedures, institutional policies, and memoranda. Generate purchase orders, supply orders, and maintenance work requests. Maintain logs, files, inventories and training schedules. Attend a combination of 40 hours In-Service Training/On-the-Job Training annually. Distributes to appropriate personnel. Has minimal contact with inmates and prisoners.

My essential duties and responsibilities include, but are not limited to:

Operate the control room and electronically control the movement of persons within the prison.

Coordinate and provide information and assistance to prison inmates, visitors, and prison staff.

Maintain close surveillance and control of inmate activities.

Monitor and direct the activities of inmate workers at the direction of Corrections Officer.

Present information in court on observations and investigations when appropriate.

Write reports when necessary operate and follow radio procedures when necessary.

Maintain required logs and reporting requirements.

Maintain accurate count of inmate intake and departure Receive information regarding persons on transport and log the information on appropriate log.

Serving as central point of contact for radio and other internal staff communication systems;

Ensuring continuous flow of critical communications for supervisor and staff;

Guiding the staff in emergencies through the execution of emergency checklists;

Monitoring secure doors in the facility using display panel;

Controlling and allowing access throughout the facility by using intercoms, cameras, and electric doors;

Monitoring areas within the facility by using cameras;

Monitoring fire alarm panel and ensuring appropriate response to alarm indicators; Monitoring weather alert radio;

Controlling, monitoring, and documenting staff and resident movement within the secure portion of the facility;

Answering telephone and directing calls during non-business hours;

Answer public entrance intercom and directing individuals during non-business hours;

Responding to distress signals from pod control stations;

Responding to resident intercoms when pod control stations are shut down; and Performing  additional duties as assigned. Control Room Operator








 


 



Correctional Officer, 09/1995 to 05/2005
Florida Deparment Of Corrections City, STATE,

Correctional Officer:

Performing security rounds during scheduled and unscheduled times, creating and maintaining a cellblock atmosphere conducive to respect of others, Enforcing disciplinary sanctions, maintaining appropriate boundaries with inmate, Initiating and monitoring inmate movement, restraining unruly inmates using force and restraining device, responding to emergencies, including medical emergencies, dispensing medications as required;

Documenting incidents, movement, rounds and inmate discipline, performing person, property, and facility searches, complying with all policies and procedures

 

Transport Officer

Responsibilities and duties include, but are not limited to:

Reviewing daily court and appointment listings and developing the daily transport schedule in conjunction with the Sergeant of Transport; Assuring custody level of inmates to provide proper restraints as need, being equip with correct weapon for transport. Communicating Captain and dormitory officers as related to schedule and transportation issues, transporting inmates as needed on short and Lon distance trips.  Reporting to Sergeant – Security (Shift Supervisor) at the end of necessary transport duties for further assignments, Enforcing disciplinary sanctions, maintaining appropriate boundaries with inmates, restraining unruly inmates using force and restraining devices;

Responding to medical emergencies, Documenting incidents, movement, rounds and inmate discipline, performing person, property, and facility searches and supporting other correctional positions when needed.

 

Performing Job Check 

Coordinating and conducting orientation for new inmates assigned to the work release facility, Coordinating the transition of each new inmate to work, working closely the Sergeant – Work Release on matters relating to bed management, verifying inmate job sites on a daily basis, completing all inmate notice of rule violations, restraining unruly inmates using force and restraining devices, responding to emergencies, including medical emergencies, Documenting incidents, movement, rounds and inmate discipline, performing person, property, and facility searches and complying with all policies and procedures of prison.

 

Control Room Officer

Duties and responsibilities include:

Serving as central point of contact for radio and other internal staff communication systems, ensuring continuous flow of critical communications for supervisor and staff, guiding the staff in emergency situations through the execution of emergency checklists, monitoring secure doors in the facility using display panel, controlling and allowing access throughout the facility by using intercoms, cameras, and electric doors, monitoring areas within the facility by using cameras, monitoring fire alarm panel and ensuring appropriate response to alarm indicators, monitoring weather alert radio, Controlling, monitoring, and documenting staff and resident movement within the secure portion of the facility, answering telephone and directing calls during non-business hours, answer public entrance intercom and directing individuals during non-business hours, responding to distress signals from pod control stations, responding to resident intercoms when pod control stations are shut down; and performing additional duties as assigned.

 










Education
High School Diploma: General, Expected in 1980
to
Wyandanch High School - Wyandanch, NY
GPA:
Certificate: Nursing Assistant, Expected in 1980
to
Wilson Technical School - Lindenhurst, NY
GPA:
Certificate: Correctional offficer, Expected in 1995
to
Department Of Correction - Chiefland, FL
GPA:

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Resume Strength

  • Length
  • Personalization
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  • Target Job

Resume Overview

School Attended
  • Wyandanch High School
  • Wilson Technical School
  • Department Of Correction
Job Titles Held:
  • Correctional Officer Sergeant
  • Correctional Officer Sergeant/Warehouse Manager 1
  • Correctional Officer Sergeant
  • Correctional Officer
Degrees
  • High School Diploma
  • Certificate
  • Certificate

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