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Correctional Officer Iv Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Resourceful and dedicated individual with motivational leadership, training and employee supervision experience. Eighteen years in corrections. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Skills
  • Collaborative Leadership
  • Cultural understanding and sensitivity
  • Clear and effective communications
  • Motivational interviewing skills
  • Individual and family support
  • Proactive and team player
  • Motivational leadership style
  • Coaching and mentoring initiatives
  • Program activities
  • Group activities coordination
  • Social activity planning
  • Patient data privacy
  • Administrative staff supervision
  • Individual and group coaching
  • Planning and training activities
  • Coordinating unit activities
  • Organizational effectiveness
  • Approving activities
Work History
04/2014 to 01/2020
Correctional Officer IV Cook County Sheriff Chicago, IL,
  • Directed activities of inmate crews working on maintenance, operations and projects.
  • Completed dorm sanitation, health welfare checks and fire safety checks.
  • Established positive working relationships and maintained boundaries with staff and inmates.
  • Built solid relationships with staff and inmates to keep institution safe and secure.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Cleaned prisoner holding areas to prevent spread of disease or infection.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Maintained custody and control of 1350 inmates housed in medium security unit.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.
  • Delivered inmates to work sites and returned safely by following protocols.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Identified facility openings and designated inmates to housing units.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
  • Conducted routine and emergency head counts.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Led disciplinary hearings and made recommendations for sanctions
  • Observed behavior of inmates individually and in groups.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Arranged for medical and dental care of inmates.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Led intake and processing of inmates by handling paperwork and conduct interviews.
  • Determined and assigned inmates to appropriate housing within accordance of policy and procedures.
  • Determine appropriate inmate work assignments.
07/2011 to 04/2014
Correctional Officer III Examworks Montgomery, AL,
  • Built solid relationships with staff and inmates to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with offenders.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Maintained custody and control of 877 inmates housed in maximum security unit.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Arranged for medical and dental care of inmates.
  • Led disciplinary hearings and made issued sanctions.
  • Determined and assigned inmates to appropriate housing.
  • Discussed with inmates links between criminal behavior and anger management problems or drug and alcohol abuse.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
07/2001 to 04/2007
Correctional Officer State Of Arizona City, STATE,
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Cleaned prisoner holding areas to prevent spread of disease or infection.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Maintained custody and control of 855 inmates housed in close security unit.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Arranged for medical and dental care of inmates.
  • Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
10/2006 to 01/2007
Medical Office Assistant Dr Goodman And Partridge City, STATE,
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms, copied insurance cards and identification to collect patient information for billing and insurance filing.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Audited customer files to verify medical necessity and satisfaction of coverage criteria.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Expected in 01/2000
Certificate : Medical Office Assistance
The College of Office Technology - Chicago, IL
GPA:
Expected in 11/2019
Certificate : Certified Public Manager
Arizona State University - Tempe, AZ
GPA:
Expected in 2020
Associates : Criminal Justice
Maricopa Community Colleges - Rio Salado Community College - Tempe, AZ
GPA:

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Resume Overview

School Attended
  • The College of Office Technology
  • Arizona State University
  • Maricopa Community Colleges - Rio Salado Community College
Job Titles Held:
  • Correctional Officer IV
  • Correctional Officer III
  • Correctional Officer
  • Medical Office Assistant
Degrees
  • Certificate
  • Certificate
  • Associates