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Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer with passion for criminal justice. Experienced in maximum and medium security locations. Extensively trained in suicide prevention and defensive tactical techniques. Focused Correctional Officer offering [Number]-year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position in [Type] environment. Ready to help team achieve company goals.
- Recreational Activities
- Disciplinary Actions
- Firearms Training
- Corrections
- Head Counts
- Inmate Supervision
- Incident Reporting
- Security Checks
- Public Safety
- Emergency Response
- Facility Inspections
- Contraband Searching
- Inmate Population Control
- Inmate Transport
- Conduct Reporting
- Criminal Rights
- Rule Enforcement
- Equipment Operation
- Conduct Monitoring
- Administration and Management
- Resilience
- Activity Supervision
- Dedication
- Security Procedures
- Safety Precautions
- First Aid Certification
- Negotiation
- Law and Government
- Inmate Restraint
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- Legal Code Knowledge
- Conflict Resolution
- Safety and Security
- Inmate Processing
- Restraint Techniques
- Occupational Hazard Mitigation
- Inmate Rights Preservation
- Cell Inspections
- File Maintenance
- Interpersonal Communication
- Jail Order
- Correctional Treatment
- Inmate Custody
- Courtroom Practices
- Behavior Modification
- Crisis Intervention
- Systems Monitoring
- Firearm Safety
- Institution Security
- Decisiveness
- Time Management
- Self-discipline
- Stress Management
- Self-defense
- Court Procedures
- Practical Problem Solving
- Rehabilitation and Counseling
- Ethics
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01/2020 to Current Correctional Officer Walworth County Judicial Center – Elkhorn, WI,
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Identified facility openings and designated inmates to housing units.
- Led disciplinary hearings and made recommendations for sentencing.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Inspected work sites and crew trucks for contraband, cleanliness and safety.
- Delivered inmates to work sites and returned safely by following protocols.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints and searches.
10/2020 to 05/2021 Laundry Manager Chimes – Easton, PA,
- Completed schedules, shift reports and other business documentation.
- Communicated repair needs to maintenance staff.
- Evaluated employee performance and developed improvement plans.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Managed laundry sorting, washing, drying and ironing.
- Operated traditional and computer-operated washers and dryers while observing all safety protocols.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Cleaned machine filters and lubricated equipment.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Coordinated responses to emergency situations arising in different prison locations.
- Supervised [Number] employees and performance of tasks and managed [Number] offenders.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Monitored company inventory to keep stock levels and databases updated.
- Improved operations through consistent hard work and dedication.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
06/2018 to 08/2019 Scale Operator Western Materials Recycling – Sandy, UT,
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Maintained tidy work area to reduce likelihood of accidents.
- Dispatched orders to drivers for efficiency.
- Greeted customers and provided excellent service to internal and external clients.
- Followed up with customers to handle delays or other issues.
- Used [Software] to track products as they arrived at and departed from facility.
- Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Guided operators to correct railcar location.
- Communicated with operators to share information related to product.
- Answered customer calls professionally and routed to appropriate person.
- Checked loads to identify contents and unauthorized or highly regulated materials.
- Weighed and measured [Type] materials and updated records with collected data.
05/2016 to 07/2017 Restaurant Team Member Burger King Corporation – Prattville, AL,
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted customers at drive-thru and took food orders.
- Recorded orders by answering customer questions and entering requests in system.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Greeted guests pleasantly and answered menu questions.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Expected in 06/2018 High School Diploma:
Pebble Hills High School - El Paso, TX
GPA:
English:
Native or Bilingual
Spanish:
Native or Bilingual
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