Seasoned Corrections Officer with over 5 years experience brings calm, confident presence to in-regional jail interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions.
Skills
Evidence preservation
Restraint techniques
Armory and key control
First aid and CPR certified
Crisis Prevention Intervention (CPI)
Visitation guidelines understanding
Trained in defensive tactics
Behavioral disorders familiarity
Inmate rights
Crisis management
Non-violent intervention
Occupational hazards and safety precautions
Strategic planning and organization
Ethical standards of conduct
State and federal laws knowledge
Excellent problem solver
Mentorship
Product Knowledge
Safety
Criminal Justice
Negotiation
CCTV monitoring
Observation
Experience
09/2015 to Current
Correctional OfficerEau Claire County – Eau Claire, WI,
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
Detected potential threats and quickly defused conflicts.
Maintained clear and open communications with all facility areas to support efficient and safe operations.
Completed Safety protocols during emergency situations.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Supervised inmates during day-to-day activities.
Maintained daily logs of shift activity.
Maintained correct physical head count at all times.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
Assigned inmates to open and appropriate housing units.
Applied non-violent response tools and physical restraint during problematic situations.
Assisted in restraining violent and unruly inmates.
Promoted rehabilitation of offenders and maintained safety of staff and residents.
Maintained appropriate control, security and well-being over those detained.
Inspected cells and conducted random searches of common areas.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Promoted safety, order and functionality of NRADC facility.
Implemented defensive tactics and physical restraints to maintain safety and security of NRADC facility.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Attended regular trainings and maintained appropriate certifications.
Maintained records and logs of man hours, materials and equipment used.
Conducted internal security checks to ascertain inmate safety.
Observed and directed inmates during recreation, visits, telephone and shower time.
Maintained correct temperature, levels and pressures on process systems and equipment.
Practiced safe lockout-tagout procedures to prevent injury to personnel during maintenance procedures.
Received and processed written and verbal instructions, prints and work orders.
Cleaned and lubricated equipment on regular schedules to maintain life of machinery and achieve consistent operations.
Collected oil, water and electrolyte samples to complete laboratory testing.
Reviewed documentation and work order requirements.
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
11/2012 to 01/2014
AssociateSan Francisco Goodwill – Burlingame, CA,
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Accessed elevated products from safety cage to complete order processing requirements.
Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Utilized pallet jacks to move items to and from different warehouse locations.
06/2009 to 10/2012
Fulfillment SupervisorHolistic Industries – Sterling Heights, MI,
Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods.
Maintained working order of facility equipment by coordinating repairs, ordering new equipment and retiring outdated equipment.
Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
Utilized shipping system software to verify all necessary files were uploaded to shipping delivery service.
Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
Coordinated with store manager on inventory purchases, updates and replacements.
Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Worked with dispatchers and outbound production team to enhance service delivery for customers.
Checked in and posted orders from hubs and vendors.
Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
Established and enforced picking goals for each area and zone.
Adhered to company audit rules during inventory counts with 100% accuracy.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Oversaw shipping and receiving activities, accomplishing customer pick rate of 100% by monitoring zone separation.
Managed day-to-day shipping and receiving, typically overseeing more than 200 packages in 24-hour period.
Trained staff on material handling processes to reduce shipping times.
09/2007 to 05/2009
Bindery Machine OperatorTelephone And Data Systems Inc. – Roachdale, IN,
Used stitching or gluing techniques to secure endpapers, bindings and backings.
Read work orders to determine instructions and specifications for machine set-up.
Operated bindery equipment and oversaw general functionality, including adjusting guides and rollers, to avoid errors and complete efficient daily work.
Completed high-quality work by performing bindery tasks according to job instructions and work orders.
Communicated with staff coordinate work, maintain efficiency and achieve production targets.
Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
Inspected finished products, including bound and unbound items to identify defects or quality issues.
Examined stitched, collated and bounded product samples for defects such as imperfect bindings, ink spots and torn pages.
Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
08/1997 to 08/2007
Bindery Machine OperatorTelephone And Data Systems Inc. – West Des Moines, IA,
Used stitching or gluing techniques to secure endpapers, bindings and backings.
Read work orders to determine instructions and specifications for machine set-up.
Operated bindery equipment and oversaw general functionality, including adjusting guides and rollers, to avoid errors and complete efficient daily work.
Completed high-quality work by performing bindery tasks according to job instructions and work orders.
Communicated with staff coordinate work, maintain efficiency and achieve production targets.
Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
Inspected finished products, including bound and unbound items to identify defects or quality issues.
Examined stitched, collated and bounded product samples for defects such as imperfect bindings, ink spots and torn pages.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated leadership by making improvements to work processes and helping to train others.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Expected in 06/1990
High School Diploma: Berkeley Springs High School - Berkeley Springs, WV, GPA:
Accomplishments
Completed extensive crisis prevention and intervention training programs.
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