Correctional Officer Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 9-year industry history.

Effective Coach bringing 5 years of experience guiding, mentoring and developing all athletes. Driven and high-achieving with award-winning career history in sports. Passionate about mentoring junior athletes to build sustainable training habits, supporting healthy lifestyles. Organized cashier experienced in handling cash, processing payments and cementing patron relationships with excellent interpersonal abilities. Proven history of carefully managing funds to reduce discrepancies. Service-oriented team member with articulate communication skills and friendly demeanor.

  • Inmate behavior modification tactics
  • Conflict resolution skills
  • Criminal laws
  • Visitation Guidelines Understanding
  • Suicide Prevention Training
  • Search and Seizure Procedures
  • Safety and Security Enforcement
  • Safety and Security
  • Restraint Techniques
  • Inmate Management
  • Crisis Intervention Training
  • Correctional Facility Procedures
  • Central and Pod Control
  • CCTV Monitoring
  • Strong Interpersonal Skills
  • Emergency Management
  • Self-Defense Techniques
  • Dispatch
  • Weapons training
  • Staff Management
  • Firearm operations trained
  • Segregation unit specialist
  • Relationship building and management
  • Crime Prevention
  • File and records management
  • Surveillance
  • Emergency Response
  • Safety awareness
  • Offensive and defensive strategy
  • Physical and endurance training
  • Game rules
  • Fitness assessments
  • Training Exercises
  • Sports Injuries Training
  • Recruitment
  • Nutritional Education
  • Facilities Oversight
  • Exercise Planning
  • Athlete Safety
  • Team Leadership
  • Safety Understanding
  • Meeting Management
  • Scorekeeping
  • Section proficiency
  • Developing agendas
  • CSM exercise leader
  • Effective communication
  • Sound judgment
  • Special events planning
  • Group facilitation
  • Motivational leadership style
  • Diligent
  • First Aid and CPR
  • Team building
  • Team Training
  • Baseball, football, and basketball coach
  • Responsible and reliable
  • Communication abilities
  • Small group practices
  • Drill practice
  • Strategic Planning
  • Operations management
  • Agility drills expert
  • Motivational techniques
  • Written documentation
  • Youth mentor
  • Verbal and written communication
  • Sports enthusiast
  • Sports rules
  • Youth sports coach
  • Extensive sports knowledge
  • Performance improvements
  • Responsible Alcohol Service
  • Preparing Garnishes
  • Ordering Bar Supplies
  • Menu Memorization
  • Liquor, Beer and Wine Knowledge
  • Knowledge of Craft and Microbrews
  • Health Codes Compliance
  • Classic Cocktails
  • Changing Beer Kegs
  • Sales
  • Cash Handling
  • Cleaning
  • Food Preparation and Safety
  • Point of Sale Systems
  • Ordering Procedures
  • Food Running
  • Dining Room Management
  • Creative mixology
  • Clear and effective communication
  • Engaging personality
  • Inventory
  • Performance improvement
  • Attending multiple customers
  • Beverage preparation
  • Making change
  • New hire training
  • Handling difficult customers
  • Highly reliable
  • Cash register operation
  • Hospitality service expertise
  • Basic math
  • Food preparation
  • Credit card processing
  • Product upselling
  • Payment collection
  • Cash register operations
  • Refunds and exchanges
  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Liquor Law Compliance
  • Identification Checks
  • Drawer Management
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • Product and Service Sales
  • Cash Register Operation
  • ID Verification
  • Refund Handling
  • Maintaining Store Appearance
  • Product Restocking
  • Retail Merchandising
  • Currency Sorting
  • Price changes
  • Customer Relations
  • Question responses
  • Exemplary communication
  • Shelf-cleaning
  • Cleanliness
  • Checkout consistency
  • Monetary transactions
  • Inventory management
  • Payments posting
  • Cleaning procedures
  • Loss prevention
  • Reports and documents
  • Good telephone etiquette
  • Heavy lifting
  • Request prioritization
  • Cash register systems
  • Product knowledge
  • Safe verifications
  • Friendly demeanor
  • Cleaning and sanitizing
  • Cash report creation
  • Cash owed calculations
  • Wire Transfers
  • Store merchandise stocking
  • Written and verbal communication
  • Point-of-sale system operation
  • Currency counting
  • Bagging assistance
  • Sales expertise
  • Merchandising familiarity
  • Check cashing
  • Spirit, wine and beer expertise
  • Adaptability
  • Customer direction
  • Coaching and mentoring
  • Time management skills
  • Purchase assistance
  • Basic math skills
  • Cash register skills
  • Daily transaction summarizing
  • Payment processing
  • Multi-tasking ability
  • Cash balancing
  • Guest inquiries
  • Money handling
  • Inventorying products
  • Records Maintenance
  • Coupons and gift cards
  • Payment accepting
  • Computer proficiency
  • Receipt and refund issuance
  • Order taking
  • Staff Training
  • Security Monitoring
  • Order monitoring
Work History
Correctional Officer, 07/2010 to Current
State Of Montana Hardin, MT,
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Maintained custody and control of 800 inmates housed in maximum security unit.
  • Cleaned prisoner holding areas to prevent spread of disease or infection.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Determined and assigned inmates to appropriate housing.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Identified facility openings and designated inmates to housing units.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
  • Delivered inmates to work sites and returned safely by following protocols.
  • Observed behavior of residents individually and in groups.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Arranged for medical and dental care of inmates.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Booked new inmates into facility and processed inmates for release.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Conducted routine and emergency head counts.
Customer Service Associate, 12/2009 to 06/2010
Massmutual Financial Group RI, State,
  • Attended to customer complaints and processed product return or replacement requests.
  • Assisted customers in making informed purchase choices and selecting products.
  • Tracked stock availability to order supplies for timely stock replenishment.
  • Processed customer payments, generated bills and filled out warranty cards.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Assembled completed orders and processed accurate payments to minimize accounting errors.
  • Coordinated efficient product deliveries to meet customers' demands.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Recommended appropriate services to customers and helped overcome objections with persuasive communication style.
  • Operated office-type machinery and binding equipment to efficiently support retail customers.
  • Tracked sales and service activities and prepared daily reports for management review and analysis
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Completed and processed paperwork for new and existing customers needing specialized assistance.
  • Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
  • Personalized approaches and package offerings based on customer stated desires to more effectively target sales pitches.
  • Overcame objections by asking lifestyle questions and creating value for customers.
Laborer, 01/2009 to 11/2009
Synagro Technologies Inc. MD, State,
  • Led inventory processes to minimize project lags.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Assisted team members with tasks that require group effort.
  • Solved and identified any complex issues that impacted management.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Diminished workflow gaps by maintaining welded frame and steady material flow through production lines.
  • Expanded revenue by effectively prioritizing jobs and processing work orders.
  • Provided maintenance for construction equipment.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Helped with construction of hospitals, schools, and commercial office buildings.
  • Thoroughly cleaned all construction and worksites to avoid hazards.
  • Cleaned job site after each shift.
  • Notified supervisors of defective equipment or material.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Accurately read blueprints and job specifications to plan completion of each job.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Generated daily productivity records and assisted senior leadership during executive decision-making processes.
  • Handled supply and equipment inventories and distribution for workers.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
  • Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
  • Participated in safety seminars.
  • Performed thorough quality checks on products and materials to identify any defects.
  • Multi-tasked on heavy equipment, including forklifts and improved project completion times.
  • Followed written instructions to construct various types of equipment.
  • Carefully cut PVC and steel according to specifications, which in turn reduced wasteful spending.
  • Led steel welding initiatives and completed sheet metal projects accurately.
  • Worked alongside staff to discuss and implement best practices and exceed team objectives.
  • Assisted senior leadership with various projects, including PVC weld chiseling, window builds and finishes and excess frame corner weld clearing.
Grocery Stocker, 07/2004 to 07/2008
Kimberton Whole Foods Downingtown, PA,
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Supported promotional plans by updating signage with price changes.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Checked product levels and recommended new purchases.
  • Kept work areas neat, clean and free from debris.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Unloaded arriving product stock and moved to store display areas.
  • Interacted with guests in friendly and knowledgeable way.
High School Diploma: , Expected in 05/2006
Fort Madison High School - ,

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Resume Overview

School Attended
  • Fort Madison High School
Job Titles Held:
  • Correctional Officer
  • Customer Service Associate
  • Laborer
  • Grocery Stocker
  • High School Diploma

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