Correctional Officer resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Sociable Server/Hostess skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Self-motivated and dependable with career history achieving high performance with minimal supervision. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. . Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering four and a half years of experience working in food service industry. As well as Diligent Correctional Officer successful at adapting management styles to suit varying personality types. Offering ability to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Skills
Criminal laws
Conflict resolution skills
Safety and Security
Tableside service
Dining area cleanliness
Stocking and Replenishing
Order Delivery Practices
High-Volume Dining
Food preparation
Inmate behavior modification tactics
Visitation Guidelines Understanding
Cash handling
Sales expertise
To-Go Order Preparation
Menu Memorization
Guest Relations Management
Food Sales and Promotion
Work History
01/2017 to 01/2020Correctional OfficerManagement & Training Corporation | Chaparral, NM,
Investigated attempted escapes and conducted searches for escaped inmates.
Made rounds at specified intervals and conducted head counts and roll calls.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Searched building and grounds, living quarters and work areas for contraband.
Completed dorm sanitation and maintenance checks and reported results to management.
Built solid relationships with staff and residents to keep institution safe and secure.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Observed behavior of residents individually and in groups.
05/2016 to 08/2016Server Onix Group | Glen Mills, PA,
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Checked identification to enforce age regulations for alcoholic beverages.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
10/2013 to 05/2016Head Server/Restaurant HostessOnix Group | Georgetown, DE,
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Monitored guests for intoxication and immediately reported concerns to owners, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Greeted and maintained relationships with regular customers.
11/2012 to 05/2013ServerFairway Pines Assisted Living Facility | City, STATE,
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Education
Expected in 05/2013High School Diploma | Sebring High School, Sebring, FLGPA:
Expected in No Degree | Florida State College At Jacksonville, Jacksonville, FLGPA:
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