correctional officer resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and reliable employee with strong ability in communication and completing tasks assigned. Offering safety- focused, management techniques and detail-oriented approach to handling adverse and stressful working conditions. . Highly organized, proactive and punctual with team-oriented mentality.

  • Ethical standards of conduct
  • Strategic planning and organization
  • Occupational hazards and safety precautions
  • Excellent problem solver
  • Product Knowledge
Correctional Officer, 10/2015 - Current
State Of Kentucky Murray, KY,
  • Conducted internal security checks to ascertain inmate safety.
  • Supervised inmates during day-to-day activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security of secure facility.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Promoted safety, order and functionality of a secure facility.
  • Detected potential threats and quickly defused conflicts.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained daily logs of shift activity.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
Tow Truck Operator, 10/2013 - 09/2015
Cox Enterprises North Hills, NY,
  • Picked up clients or vehicles and drove property to specified receiving agency or location.
  • Responded to roadside assistance requests to provide tows and other types of support.
  • Maintained ongoing communications with dispatcher in operations center to keep teammates informed.
  • Tied and secured loads to prevent shifting or damage to items.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
  • Logged weight and destination production data in detailed daily logs for management review.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Maintained safe driving habits to protect property and general public on roadways.
Sales Associate, 12/2011 - 09/2013
Marriott Vacations Worldwide Truckee, CA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Helped average of one hundred and fifty customers per day by responding to inquiries and locating products.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide information about products, services, policies and promotions.
  • Negotiated and closed deals with minimal oversight.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Listened to customer needs to identify and recommend optimal Snap-On tool selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Builder, 04/2009 - 11/2011
Tilson Home Corporation Victoria, TX,
  • Determined optimal construction requirements and site plans.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Managed eight-person crew carrying out concrete work in each build.
  • Consulted with design, building and engineering teams to discuss and resolve conflicts effectively.
  • Conferred with other managers, technical personnel and team leaders to coordinate efficient site work and maintain tight schedules.
  • Assigned work to employees based on project requirements and individual team member strengths.
  • Motivated and supported field workers completing work to increase work quality and efficiency.
  • Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
  • Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
Education and Training
High School Diploma: , Expected in 07/2008
Peninsula High School - Gig Harbor, WA
Status -

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Resume Overview

School Attended

  • Peninsula High School

Job Titles Held:

  • Correctional Officer
  • Tow Truck Operator
  • Sales Associate
  • Builder


  • High School Diploma

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