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Correctional Officer resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over my current job.

Safety-oriented Correctional Officer with almost a year in a maximum and medium security facilities. Extensively trained in defensive tactics and suicide prevention.

Skills
  • Competent at preparing bids and estimates for a variety of projects.
  • Skilled in operating heavy construction machinery and hand powered tools.
  • Adapt well in call center setting
  • Communicate effectively with customers via the telephone and in person.
  • Ability to build healthy relationships with customers, clients and business
  • CPR Certified
  • Clients
  • First Aid
  • Forklift
  • Law Enforcement
  • Machinery
  • Microsoft outlook
  • Supervision
  • Safety and security

Skills
Competent at preparing bids and estimates for a variety of projects.:
Skilled in operating heavy construction machinery and hand powered tools.:
Adapt well in call center setting:
Communicate effectively with customers via the telephone and in person.:
Ability to build healthy relationships with customers, clients and business:
CPR Certified:
Clients:
First Aid:
Forklift:
Law Enforcement:
Machinery:
Microsoft outlook:
Supervision:

Safety and security

:

Inmate behavior modification tactics

:

Correctional facility procedures

:

Safety and security

:

Central and pod control

:

Search and seizure procedures

:
Work History
Correctional Officer, SEPT to 03/2021
State Of KentuckyWilliamstown, KY,
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Oversaw and maintained custody of 2500 inmates in maximum security.
  • Patrolled 25000-square foot facility and work areas to complete headcounts of inmates.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
  • Automated document flow by ensuring log books and medical files were maintained with 100% accuracy.
  • Executed on-time and under-budget project management on customer service issues for senior leadership.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
  • Delivered on time and under-budget project management to resolve customer service issues for senior management.
  • Automated document flow by ensuring log books and medical files were maintained with 100% accuracy.
Fire Alarm Technician, 04/2018 to 08/2020
Techflow IncFloyd, VA,
  • Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
  • Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
  • Authored 24 hour reports detailing work order completions, logged malfunctions and other activities.
  • Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Maintained NICET (National Institute for Certification in Engineering Technology) certifications, including Level [Number] Fire Alarm Certification.
  • Responded to maintenance calls and troubleshot devices.
  • Read and understood product manuals and blueprints.
  • Demonstrated features and functionality of alarm systems to customers.
  • Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
  • Fully installed fire alarms and various security devices.
  • Tested all newly installed fire alarms.
Hot Metals Handler/ Tapper, 01/2015 to 02/2018
People's United BankEast Longmeadow, MA,
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Performed daily vehicle inspections and completed reports regarding issues with trucks.
  • Interacted with customers and offered exemplary service, escalating any issues to [Job title].
  • Distributed loads evenly to reduce safety risks.
  • Assisted in Emptying a full furnace of slag to purify copper, and produce solid anode copper bars.
  • Assisted in operating heavy machinery
Banker , 09/2013 to 01/2015
US BankCity, STATE,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Performed vault duties to handle large deposits of up to $8,000 and distribute currency to coworkers.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
  • Expanded client base by promoting new financial products.
  • Trained and supported 3 sales associates and cross-trained 3 tellers to improve customer satisfaction by 78%.
  • Processed 10 customer requests for financial services per day, including reissuing statements, ordering additional checks and updating customer personal information in database.
  • Effectively used Microsoft word and other programs to access customer details and databases.
  • Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
Education
GED: , Expected in 04/2008
Phoenix Adult Education - Phoenix AZ,
GPA:
Accomplishments
  • CERTIFICATIONS:.
Certifications
  • CPR Certified
  • OSHA Certified
  • Heavy Machine Operator Certified
  • First Aid Certified
Languages
Spanish:
Negotiated:

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Resume Overview

School Attended

  • Phoenix Adult Education

Job Titles Held:

  • Correctional Officer
  • Fire Alarm Technician
  • Hot Metals Handler/ Tapper
  • Banker

Degrees

  • GED

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