correctional officer resume example with 4 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Focused Correctional Officer offering 1 and 2 months -year history of monitoring high-volume correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations.

  • Central and pod control
  • Conflict resolution skills
  • Weapons training
  • Safety and security
  • Inmate behavior modification tactics
  • Suicide prevention training
  • Safety and security enforcement
  • Correctional facility procedures
  • Search and seizure procedures
  • Self-defense techniques
  • Team-oriented
Work History
11/2018 to 02/2020 Correctional Officer Eau Claire County | Eau Claire, WI,
  • Searched building and grounds, living quarters and work areas for contraband.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Maintained custody and control of [Number] inmates housed in [Type] security unit.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Conducted routine and emergency head counts.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Observed behavior of residents individually and in groups.
  • Delivered inmates to work sites and returned safely by following protocols.
10/2017 to 11/2018 Home Caregiver Phoenix Home Care And Hospice | Exeter, MO,
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Developed rapport to create safe and trusting environment for care.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Maintained clean, safe and well-organized patient environment.
  • Administered medication as directed by physician.
  • Cooked tasty, nourishing meals for patients with conditions to promote better nutrition.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Supervised daily activities and provided assistance when needed.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
10/2017 to 07/2018 Dental Assistant Wellpath | Deerfield Beach, FL,
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared patient X-rays and images for review by dentist.
  • Prepared and positioned patients for procedures by , clipping dental napkins and placing patient safety devices.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Cleaned and sterilized instruments between patients to protect from infection risks.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, , casts and impressions.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Booked appointments for patients using computer.
  • Used microsoft to document and maintain patient information and health background.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Managed office schedules and calendars to coordinate administrative planning and execution.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
01/2016 to 09/2017 Customer Service Associate Wells Fargo | Tucker, GA,
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Advocated for customers and reported on observed areas for product or service improvement.
  • Compiled customer feedback and recommended service delivery improvements to management.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Greeted customers entering store and promoted sales or special programs.
  • Skilled using cash register including processing sales discounts and refunds.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Utilized exceptional communication to connect with customers, assess needs and present solutions.
Expected in 08/2017 to to Certificate | Dental Assisting Vista College, Killeen, TX, GPA:
Expected in 12/2020 to to Bachelor of Arts | Criminal Justice Southern New Hampshire University, Hooksett, NH GPA:

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Resume Overview

School Attended

  • Vista College
  • Southern New Hampshire University

Job Titles Held:

  • Correctional Officer
  • Home Caregiver
  • Dental Assistant
  • Customer Service Associate


  • Certificate
  • Bachelor of Arts

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