correctional officer resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Dutiful Correctional Officer with 2 years of experience supervising inmate interactions for safety and compliance. Brings moral code and crisis-management techniques to maintain productive environment for rehabilitation. Focuses on individual security within all interactions with inmates and staff.
Skills
Excellent problem solver
Occupational hazards and safety precautions
Strategic planning and organization
Trained in defensive tactics
Evidence preservation
Restraint techniques
Ethical standards of conduct
Crisis management
Behavioral disorders familiarity
Non-violent intervention
First aid and CPR certified
Observation
Safety
Negotiation
Education and Training
Goal Academy Pueblo, CO, Expected in 06/2012 ā āHigh School Diploma: - GPA:
Experience
Eau Claire County - Correctional Officer Eau Claire, WI, 12/2018 - Current
Maintained correct physical head count at all times.
Attended regular trainings and maintained appropriate certifications.
Maintained records and logs of man hours, materials and equipment used.
Assisted in restraining violent and unruly inmates.
Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Promoted safety, order and functionality of maximum security facility.
Detected potential threats and quickly defused conflicts.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Transported inmates to and from work sites with optimal security procedures.
Maintained daily logs of shift activity.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Inspected cells and conducted random searches of common areas.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Maintained clear and open communications with all facility areas to support efficient and safe operations.
Observed and directed inmates during recreation, visits, telephone and shower time.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Conducted internal security checks to ascertain inmate safety.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Supervised inmates during day-to-day activities.
Maintained appropriate control, security and well-being over those detained.
Promoted rehabilitation of offenders and maintained safety of staff and residents.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Applied non-violent response tools and physical restraint during problematic situations.
Assigned inmates to open and appropriate housing units.
Implemented defensive tactics and physical restraints to maintain safety and security of maximum security facility.
Promoted safety, order and functionality of facility.
Belk - Store Manager Conyers, GA, 10/2016 - 12/2018
Contributed to merchandising ideas at team sales meetings to increase sales.
Diminished total loss by 50 % by implementing effective operational improvements.
Strengthened work flow productivity by hiring, managing and developing top talent.
Interviewed, hired, supervised and trained 25 employees and instituted mentoring program to develop skills, leadership and employee excellence.
Trained employees on store security, monetary procedures and customer service expectations.
Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
Worked closely with Store owners to formulate and build store brand and strategy.
Restocked inventory upon shipment arrival and checked merchandise into [Software] system to maintain accurate records.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Oversaw POS operations and cash management to reduce errors.
Rotated inventory from oldest to newest to maintain fresh stock.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Resolved customer problems by investigating issues, answering questions and building rapport.
Secured store perimeter and enforced safety procedures to minimize losses and protect assets.
Fostered healthy team environments to promote collaboration and boost productivity.
Hired, trained, evaluated performance and enforced disciplinary actions for several associates.
Coached and empowered employees by creating and sharing motivational vision plans.
Improved store status from market worst to best by implementing process improvements and identifying performance gaps for corrective action.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Maintained current accounts and deposited funds to keep on-site cash low.
Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Coborn's - Sandwich Artist Williston, ND, 06/2015 - 09/2016
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Organized food preparation stations and replenished supplies regularly.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Completed efficient store opening and closing procedures each day.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Restocked kitchen supplies by rotating food according to dates
Assisted customers, including answering questions and preparing orders.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Used Pos system and cash register to receive payments by cash, check, credit card and voucher.
Communicated with customer to provide menu offering details and assist with decision-making.
Prepared all food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Completed opening, closing and shift change tasks to promote store efficiency.
Verified orders and bagged items for easy transport.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Monitored and counted food stock and supplies to reorder on time.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Trained sandwich artists to apply attention to detail and commitment to quality.
Answered guest questions, delivering most accurate and updated information available.
Restocked kitchen supplies by rotating food according to dates and throwing old food out.
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