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Correctional Officer Resume Example

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CORRECTIONAL OFFICER
Summary

I have over 14 yrs of Law Enforcement experience at both the State and Federal levels as well as 35 + yrs of Customer Relations skills.

Skills
  • Courtroom practices familiarity
  • Occupational hazards and safety precautions
  • Ethical standards of conduct
  • Crisis Prevention Intervention (CPI)
  • State and federal laws knowledge
  • Trained in defensive tactics
  • Booking procedures
  • Restraint techniques
  • Non-violent intervention
  • Armory and key control
  • Inmate rights
  • First aid and CPR certified
  • Evidence preservation
  • CCTV monitoring
  • Criminal Justice
  • Observation
  • Safety
  • Negotiation
Experience
Company Name | City, StateCorrectional Officer07/2010 - 03/2021
  • Maintained correct physical head count at all times.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Inspected cells and conducted random searches of common areas.
  • Maintained records and logs of man hours, materials and equipment used.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Detected potential threats and quickly defused conflicts.
  • Safely transported inmates to and from work sites.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Attended regular trainings and maintained appropriate certifications.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Maintained daily logs of shift activity.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Assisted in restraining violent and unruly inmates.
  • Maintained appropriate control, security and well-being over those detained.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Supervised inmates during day-to-day activities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Company Name | City, StateLead International Flight Attendant09/1979 - 08/2014
  • Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process.
  • Served beverages and food items and provided key information about offerings to passengers during flights.
  • Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Restocked and organized food, beverage and passenger items inventory.
  • Kept cabin neat, clean and professional in appearance.
  • Promoted efficient use of storage space by instructing passengers on best methods for stowing luggage in overhead compartments and under seats.
  • Handed out headphones, blankets and other items to passengers as requested.
  • Offered answers to passengers' questions and resolved issues that arose during flights.
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
  • Directed junior team members in proper duties and company regulations.
  • Followed safety, passenger and supply pre-flight checklists.
  • Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times.
  • Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
  • Dealt with mechanical and passenger emergencies according to standards.
  • Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines.
  • Completed flight logs, passenger action reports and inventory paperwork with high attention to detail.
  • Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
Company Name | City, StateSupervisor03/2007 - 06/2010
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Developed position rotation to support continuous improvement and operator development.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing training to address staff needs.
  • Coached and mentored 60 staff members through constructive feedback to develop long-term career goals.
  • Conducted evaluations and reviews for 60 employees.
Education and Training
Richard McGee Correctional Training Center | City, StateCPOST in Corrections/ Law Enforcement 11/2010
San Diego Mesa College | City, StateSome College (No Degree) in Sociology
The Bishop's School- San Miguel School | City, StateHigh School Diploma
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Resume Overview

School Attended

  • Richard McGee Correctional Training Center
  • San Diego Mesa College
  • The Bishop's School- San Miguel School

Job Titles Held:

  • Correctional Officer
  • Lead International Flight Attendant
  • Supervisor

Degrees

  • CPOST in Corrections/ Law Enforcement
    Some College (No Degree) in Sociology
    High School Diploma

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