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correctional officer resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Assertive Correctional Officer skilled at confidently guiding and monitoring prison inmates to maintain and achieve proper security and order. Eager to learn new skills and advance knowledge with hands-on experience. Dedicated, reliable and hardworking professional with experience in day to day Correctional Officer duties as well as experience in Office work and being a Disciplinary Report Coordinator. Offering ability to work both independently and as collaborative member of team to improve processes and meet organizational goals. I have experience in both General Population and Close Management Housing Inmates and settings. Always receptive to learning.

Skills
  • Visitation guidelines understanding
  • Behavioral disorders familiarity
  • First aid and CPR certified
  • Trained in defensive tactics
  • Observation
  • Evidence preservation
  • Armory and key control
  • Occupational hazards and safety precautions
  • Crisis Prevention Intervention (CPI)
  • Restraint techniques
  • Inmate rights
  • Ethical standards of conduct
Education and Training
Pensacola State College Pensacola, FL Expected in 03/2014 GED : - GPA :
Northwest Florida State College Niceville, FL Expected in : Academy- Corrections (SARCI) - GPA :
Experience
State Of Kentucky - Correctional Officer
Brownsville, KY, 07/2016 - Current
  • Conducted internal security checks and distributed meals.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Maintained daily logs of shift activity.
  • Supervised meal distributions and observed inmates during meals.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Maintained records and logs of man hours, materials and equipment used.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Detected potential threats and quickly defused conflicts.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Attended regular trainings and maintained appropriate certifications.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Supervised inmates during day-to-day activities.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Inspected cells and conducted random searches of common areas.
  • Maintained correct physical head count at all times.
Crossnore School & Children's Home - Cashier Assistant Manager
Crossnore, NC, 09/2013 - 08/2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Received payments for [Product or Service] and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Traditions Spirits - Dietary Aide
Pocasset, OK, 06/2012 - 08/2013
  • Served specific meals to patients with special dietary needs with accuracy and speed.
  • Cleaned up tables and floors in about 100-person residence.
  • Assisted Dietary with meal prep for about 100 daily meals, following strict sanitation and food handling guidelines
  • Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Established healthful and therapeutic meal plans and menus for individuals with certain Dietary health conditions.
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
  • Developed and oversaw preparation of specialized diets.
Waffle House - Waitress
City, STATE, 11/2004 - 04/2012
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of key menu items through effective upselling.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

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Resume Overview

School Attended

  • Pensacola State College
  • Northwest Florida State College

Job Titles Held:

  • Correctional Officer
  • Cashier Assistant Manager
  • Dietary Aide
  • Waitress

Degrees

  • GED
  • Some College (No Degree)

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