correctional officer resume example with 16+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Assertive Correctional Officer skilled at confidently guiding and monitoring prison inmates to maintain and achieve proper security and order. Eager to learn new skills and advance knowledge with hands-on experience. Dedicated, reliable and hardworking professional with experience in day to day Correctional Officer duties as well as experience in Office work and being a Disciplinary Report Coordinator. Offering ability to work both independently and as collaborative member of team to improve processes and meet organizational goals. I have experience in both General Population and Close Management Housing Inmates and settings. Always receptive to learning.

  • Visitation guidelines understanding
  • Behavioral disorders familiarity
  • First aid and CPR certified
  • Trained in defensive tactics
  • Observation
  • Evidence preservation
  • Armory and key control
  • Occupational hazards and safety precautions
  • Crisis Prevention Intervention (CPI)
  • Restraint techniques
  • Inmate rights
  • Ethical standards of conduct
Education and Training
Pensacola State College Pensacola, FL Expected in 03/2014 GED : - GPA :
Northwest Florida State College Niceville, FL Expected in : Academy- Corrections (SARCI) - GPA :
State Of Kentucky - Correctional Officer
Brownsville, KY, 07/2016 - Current
  • Conducted internal security checks and distributed meals.
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
  • Maintained daily logs of shift activity.
  • Supervised meal distributions and observed inmates during meals.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Maintained records and logs of man hours, materials and equipment used.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Detected potential threats and quickly defused conflicts.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Attended regular trainings and maintained appropriate certifications.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Supervised inmates during day-to-day activities.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Supervised inmates during meals, visits, recreation, telephone calls and shower time.
  • Signed in all visitors and completed appropriate visitation log forms.
  • Inspected cells and conducted random searches of common areas.
  • Maintained correct physical head count at all times.
Crossnore School & Children's Home - Cashier Assistant Manager
Crossnore, NC, 09/2013 - 08/2016
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Received payments for [Product or Service] and issued receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Traditions Spirits - Dietary Aide
Pocasset, OK, 06/2012 - 08/2013
  • Served specific meals to patients with special dietary needs with accuracy and speed.
  • Cleaned up tables and floors in about 100-person residence.
  • Assisted Dietary with meal prep for about 100 daily meals, following strict sanitation and food handling guidelines
  • Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Established healthful and therapeutic meal plans and menus for individuals with certain Dietary health conditions.
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
  • Developed and oversaw preparation of specialized diets.
Waffle House - Waitress
City, STATE, 11/2004 - 04/2012
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of key menu items through effective upselling.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

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Resume Overview

School Attended

  • Pensacola State College
  • Northwest Florida State College

Job Titles Held:

  • Correctional Officer
  • Cashier Assistant Manager
  • Dietary Aide
  • Waitress


  • GED
  • Some College (No Degree)

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