correctional officer resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Diligent Correctional Officer successful at adapting management styles to suit varying personality types. Persuasive leader able to generate respect and obedience from most difficult inmates. Correctional Officer with 21 years of experience. Equipped with strong moral code and excellent crisis management techniques. Focuses on safety in all interactions with inmates and staff. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Assertive Correctional Officer skilled at confidently guiding and monitoring prison inmates to maintain and achieve proper security and order. Seasoned corrections professional able to remain calm and confident even in the most adverse and stressful working conditions.
Skills
Occupational hazards and safety precautions
Observation
Inmate rights
Non-violent intervention
Trained in defensive tactics
Restraint techniques
Booking procedures
First aid and CPR certified
Armory and key control
Excellent problem solver
Evidence preservation
Courtroom practices familiarity
State and federal laws knowledge
File and record maintenance
Ethical standards of conduct
Experience
Correctional Officer, 01/1999 to Current State Of Kentucky – Booneville, KY,
Applied non-violent response tools and physical restraint during problematic situations.
Supervised inmates during meals, visits, recreation, telephone calls and shower time.
Processed inmates by completing paperwork, conducting searches and recording fingerprints.
Completed safety protocols during emergency situations.
Maintained correct physical head count at all times.
Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
Safely transported inmates to and from work sites.
Detected potential threats and quickly defused conflicts.
Attended regular trainings and maintained appropriate certifications.
Maintained clear and open communications with all facility areas to support efficient and safe operations.
Supervised inmates during day-to-day activities.
Conducted internal security checks and distributed meals.
Assigned inmates to open and appropriate housing units.
Promoted safety, order and functionality of MacDougall Walker facility.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Reviewed housing assignments and reassigned inmates when needed.
Instructed inmates on work details and transported to work sites.
Maintained daily logs of shift activity.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Signed in all visitors and completed appropriate visitation log forms.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Promoted rehabilitation of offenders and maintained safety of staff and residents.
Sales Representative, 03/1998 to 12/1999 Advanced Drainage Systems – Franklin, TN,
Built client base and promoted products to new and existing clients.
Executed outstanding workmen's compensation performance by reducing claim volume to save money.
Cold called business leaders to initiate inclusion in sales strategies.
Monitored customer order process and addressed customer issues.
Visited customer locations and represented company at industry events to demonstrate products.
Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
Built trust and rapport with prospective patients to understand treatment needs and determine appropriate level of care.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Maximized efficiency and time management by effectively planning and organizing client routes within territory.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Supported clients with targeted and highly successful product launches.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Answered customers' questions and addressed problems and complaints in person and via phone.
Manufacturing Manager, 02/1992 to 01/1998 Amgen Inc. – Palm Springs, CA,
Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
Managed all areas of manufacturing, safety, inventory control and process implementation.
Strategized long-term business needs and applied customer feedback for process improvements.
Coordinated inventory and cost control programs.
Collaborated with technical staff to streamline production processes.
Completed internal audits with efficiency and accuracy.
Exceeded team goals by partnering with staff to share and implement best practices that achieve monthly quotas.
Worked with managers to implement company's policies and goals.
Hired and managed staff, overseeing any personnel grievances.
Acted as the liaison between executives, manufacturing teams and warehouse staff.
Trained new employees on safety protocols and company standards.
Changed equipment over to new product.
Troubleshooted problems with equipment, devices or products.
Monitored production processes and adjusted schedules.
Conducted annual inspection of workplace to assure safe working conditions for employees.
Scheduled preventative maintenance on equipment.
Education and Training
High School Diploma: , Expected in 06/1989 to Albert I Prince Tech - Hartford, CT, GPA:
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