Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seeking a position as a correctional officer with the Hillsborough County’s Sheriff Department where I can use my unexceptional ability to monitor, supervise, and manage inmates effectively through agility, intelligence, excellent administration, and security skills as remarked by my past employment with the Florida Department of Corrections.

  • Corrections
  • Contraband Searching
  • Inmate Supervision
  • Inmate Transport
  • Security Checks
  • Disciplinary Actions
  • Facility Inspections
  • Control Room Maintenance
  • Cell Inspections
  • Equipment Operation
Work History
10/2017 to Current Correctional Officer Waukesha County | Waukesha, WI,
  • Supervised dining hall, outdoor recreation area, and inmate housing unit.
  • Verified all inmate visitors carried proper identification and search for contraband before entering institution.
  • Oversaw control room and dorm officer station, monitor inmates, visitors and employees for signs of suspicious behavior.
  • Completed daily work report forms and delegated tasks to employees when was assigned as acting sergeant.
  • Handled inmate counts and searches for missing inmates and mass searches.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
01/2017 to 07/2018 Patient Access Registrar Hca | Frankfort, KY,
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
  • Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized patient files and streamlined operations to improve efficiency.
10/2015 to 10/2017 Residential Staff Assistant Florida Institute For Neurological Rehab Center | City, STATE,
  • Determining specific needs and provided themost appropriate level of services for the client's well-being.
  • Designed and implemented various activities to encourage socialization and aid clients in identifying potential.
  • Used stretchers and wheelchairs to transport clients to thetreatment locations.
  • Shopped for groceries regularly in order to keep thehouse stocked with necessities.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Recognized and reported abnormalities and/or changes in clients' health status to thecase manager.
  • Documentedclients' behavior in terms of mental status, sleeping, and eating patterns in medical record books.
  • Performed household tasks such as laundry, dusting, washing dishes, and vacuuming.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming, and toileting.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Reported changes in client's condition and health to the resident care manager.
04/2011 to 02/2016 Medical Officer Coordinator Highlands Medical Group | City, STATE,
  • Administered financial management functions, including medical billing, coding, and collections
  • Aligned room and treatment procedures with overall regulations to deliver high quality of patient care.
  • Created effective marketing plans to attract new physicians to practice for patient referrals.
  • Communicated with patients, ensuring that medical information was kept private.
  • Collaborated with practice manager to maintain daily operations.
  • Updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Expected in 08/2021 Associate of Arts | South Florida State College, Avon Park, FL, GPA:
Expected in 05/2011 Vocational Certificate | Medical Administrative Specialist South Florida State College, Avon Park, FL GPA:
Expected in 06/2010 High School Diploma | Sebring High School, Sebring, FL GPA:

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School Attended

  • South Florida State College
  • South Florida State College
  • Sebring High School

Job Titles Held:

  • Correctional Officer
  • Patient Access Registrar
  • Residential Staff Assistant
  • Medical Officer Coordinator


  • Associate of Arts
  • Vocational Certificate
  • High School Diploma

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