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correctional officer resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Resourceful and dedicated Correctional Officer with motivational leadership, training and employee supervision experience. More than 29 years in corrections and law enforcement. Safety-oriented Correctional Officer with more than 20 years in maximum security facility. 5 years transporting inmates to court, local hospitals, and transfers to out of state prisons via plane and/or vehicle. Extensively trained in defensive tactics and suicide prevention. Hardworking Correctional Officer  who employs sound judgment and verbal de-escalation tactics to keep order and avoid dangerous situations. Skillfully detects contraband during cell searches. Correctional Officer who manages dangerous and unruly criminals while focusing on maintaining safety and promoting rehabilitation. Correctional Officer well-versed in identifying potential risks and using common sense in high-stress situations.

Skills
  • Self-defense techniques
  • Certified TASER X2

Yearly training

  • Correctional facility procedures knowledge
  • Suicide prevention training
  • Inmate behavior modification tactics
  • Firearm operations trained
  • Safety and security-oriented
  • Strong interpersonal skills
  • Segregation unit specialist
  • Weapons trained AR-15 , Sig Pro 40 , Remington 870 12GA
Work History
08/1989 to 09/2018
Correctional Officer State Of Massachusetts Brockton, MA,
  • Maintained the custody and control of inmates housed in maximum security unit.
  • Directed the activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Conducted routine and emergency head counts.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Completed daily work report sheets and delegated tasks to employees.
  • Handled inmate counts and searches for missing inmates.
  • Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Coordinated responses to emergency situations arising in different prison locations.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Transported Inmates out of state VIA airplane or marked cruiser.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
05/2005 to 09/2009
PT Armed Security Allied Universal Livonia, MI,
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Denied entrance to the building to unauthorized persons.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
  • Noted and followed up on any unusual behavior.
  • Responded to calls in both routine and emergency situations.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Processed and logged accurate and detailed incident reports.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
  • Delivered accurate verbal and written reports to company personnel.
  • Verified each individual’s right to enter restricted areas and denied access to unauthorized persons.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
10/2019 to 11/2020
Operations Manager Maryland School For The Blind Baltimore, MD,
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Reviewed shift reports to understand current numbers and trends.
  • Investigated and resolved departmental non-conformances.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
11/2020 to 07/2022
Site Supervisor Company Name City, State,
  • Developed work schedules for team members to maximize shift coverage.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Initiated onsite safety program and properly trained team members to decrease injuries.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Maintained records and logs of work performed and materials and equipment used.
  • Communicated daily with Client to keep project fully operational.
  • Oversaw all daily operations.
  • Interviewed, hired and trained new workers.
  • Inspected of common areas and offices every 2hr.
  • Monitored, coached and supervised my security team.
  • Coordinated site investigations, documented issues and escalated to executive teams.
07/2022 to Current
Site Supervisor Company Name City, State,
  • Developed work schedules for team members to maximize shift coverage.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Initiated onsite safety program and properly trained team members to decrease injuries.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Coordinated site investigations, documented issues and escalated to executive teams.
  • Oversaw employee attendance.
  • Do rounds checking on Officers and sign post orders.
Education
Expected in 1982 to to
High School Diploma:
Lynn English High - Lynn Massachusetts ,
GPA:

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Resume Overview

School Attended

  • Lynn English High

Job Titles Held:

  • Correctional Officer
  • PT Armed Security
  • Operations Manager
  • Site Supervisor
  • Site Supervisor

Degrees

  • High School Diploma

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