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correctional officer resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Enthusiastic young worker with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Skills
  • Observation
  • Armory and key control
  • Ethical standards of conduct
  • Non-violent intervention
  • Evidence preservation
  • Restraint techniques
  • Strategic planning and organization
  • Trained in defensive tactics
  • Excellent problem solver
  • Crisis management
  • Crisis Prevention Intervention (CPI)
  • Occupational hazards and safety precautions
  • State and federal laws knowledge
  • Payment processing
  • POS systems
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Customer greeting
  • Scanner operations
  • Cash register operation
  • Product recommendations
  • Customer order recording
  • Cash management
  • Coin counting
  • Customer assistance
  • Credit and cash transactions
  • ID verification
  • Merchandise restocking
  • Food safety understanding
  • Cooking equipment maintenance
  • Heavy lifting
  • Trash removal
  • Pantry organization
  • Utensil and appliance cleaning
  • Effective customer communication
  • Certified in food handling
  • Safe food handling
  • Team contribution
Experience
Correctional Officer, 04/2019 - 04/2020
Eau Claire County Eau Claire, WI,
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Maintained records and logs of man hours, materials and equipment used.
  • Inspected cells and conducted random searches of common areas.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Conducted internal security checks to ascertain inmate safety.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Maintained appropriate control, security and well-being over those detained.
  • Assisted in restraining violent and unruly inmates.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained correct physical head count at all times.
  • Detected potential threats and quickly defused conflicts.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Cashier, 01/2019 - 03/2019
Michaels Stores Glendale, AZ,
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed 150 to 345 transactions per day with exceptional accuracy.
Cashier, 07/2018 - 12/2018
Michaels Stores Goshen, IN,
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed 150 to 345 transactions per day with exceptional accuracy.
  • Assisted management with completing end-of-day counts and securing funds to prevent loss or theft.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Received payments for products and issued receipts.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Kitchen Hand, 01/2018 - 07/2018
Mckennedy LLC City, STATE,
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Cleaned utensils, dishes and glasses for customer use.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Re-stocked, organized and arranged service and food stations.
Education and Training
High School Diploma: , Expected in 05/2018
-
Richard Milburn Academy - Amarillo, TX
GPA:
Status -

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Resume Overview

School Attended

  • Richard Milburn Academy

Job Titles Held:

  • Correctional Officer
  • Cashier
  • Cashier
  • Kitchen Hand

Degrees

  • High School Diploma

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