Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am a quick learner and eager to advance in any position. Excellent people skills that can associate with all kinds of persons and ability to manage and help coworkers with any issue. I can bring a professional and fun level of work ethic to my place of employment and not disappoint with work skills.

  • File and record maintenance
  • Evidence preservation
  • Crisis management
  • Courtroom practices familiarity
  • Strategic planning and organization
  • Behavioral disorders familiarity
  • Trained in defensive tactics
  • Non-violent intervention
  • Armory and key control
  • State and federal laws knowledge
  • Restraint techniques
  • Occupational hazards and safety precautions
  • Ethical standards of conduct
  • Excellent problem solver
  • First aid and CPR certified
  • Crisis Prevention Intervention (CPI)
  • Safety
  • Observation
  • System implementation
  • Office equipment proficiency
  • Quality assurance controls
  • Technologically savvy
  • Stockroom procedures
  • Data evaluation
  • Process optimization
  • Customer relations
  • Business development understanding
  • Shipping and receiving understanding
  • Adaptive team player
  • Schedule mastery
  • Quality control
  • High-energy attitude
  • Problem-solving abilities
Correctional Officer, 06/2019 - Current
Management & Training Corporation Panama City, FL,
  • Performed warrant pick-ups and turnovers at other jails and prisons.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Completed various protocols during emergency situations.
  • Maintained records and logs of man hours, materials and equipment used.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Inspected cells and conducted random searches of common areas.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Supervised inmates during day-to-day activities.
  • Maintained daily logs of shift activity.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Maintained correct physical head count at all times.
  • Assisted in restraining violent and unruly inmates.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Conducted internal security checks to ascertain inmate safety.
  • Detected potential threats and quickly defused conflicts.
  • Attended regular trainings and maintained appropriate certifications.
  • Maintained appropriate control, security and well-being over those detained.
Barista, 09/2017 - 06/2019
Radisson Hotel Group San Diego, CA,
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Resolved customer disputes with tact and professionalism.
  • Maintained highest standards of conduct and service to support company reputation.
  • Ordered, received and stocked supplies and retail products.
  • Greeted guests with pleasant smile and superior customer service.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Performed minor maintenance and repairs on several equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Managed team members, including scheduling, training and conflict resolution.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Received and accurately processed customer payments.
  • Managed morning rush of over 150 customers daily with efficient, levelheaded customer service.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Redesigned coffee menu for improved readability.
  • Checked temperatures of freezers, refrigerators and heating equipment on a 4-hour basis.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Maintained calm demeanor during high-volume periods and special events.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Listened to customer desires and needs to recommend optimal products.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Operated cash register, collected payments and provided accurate change.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Described menu items to customers and suggested products based on stated preferences.
Cashier, 06/2017 - 10/2017
First Watch Restaurants Winter Park, FL,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Operated cash register, collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
High School Diploma: , Expected in 05/2017
Safford High School - Safford, AZ

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School Attended

  • Safford High School

Job Titles Held:

  • Correctional Officer
  • Barista
  • Cashier


  • High School Diploma

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