correctional officer resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in a maximum and medium jail setting. Extensively trained in defensive tactics and suicide prevention. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over [6]-year industry history.

  • Central and pod control
  • Criminal law knowledge
  • Conflict resolution skills
  • Crisis intervention training
  • Correctional facility procedures
  • Search and seizure procedures
  • Safety and security
  • Surveillance
  • Inmate management
  • Inmate behavior modification tactics
  • Safety and security enforcement
  • Criminal investigations
  • Suicide prevention training
  • Weapons training
  • File and records management
  • Crime prevention
  • Self-defense techniques
  • Dispatch
  • Criminal law
  • Firearm operations trained
  • Emergency response
  • Segregation unit specialist
  • Relationship building and management
  • Background investigations
  • Emergency management
  • Continuing education
  • Team-oriented
  • Strong interpersonal skills
  • Customer support
  • Recordkeeping and bookkeeping
  • Office equipment operations
  • Multi-line telephone skills
  • Organization and efficiency
  • Flexible scheduling
  • Dependable and reliable
  • Time management
  • Cheerful and energetic
  • Superior communication skills
  • Inventory control procedures
  • Courteous demeanor
Work History
01/2009 to 12/2011 Photographer Lithia Motors | Mission Viejo, CA,
  • Photographed high-quality images for both print and internet distribution
  • Shot photographs in controlled lab, field and remote environments
  • Planned and prepared for all on-location and studio shoots
  • Defined and recommended detailed solutions to capture images
  • Selected and set up appropriate props, backdrops and lighting
  • Fabricated camera mounts and cases to capture images and protect equipment
  • Performed advanced computer processing of images for assignments
  • Inspected proofs to ensure quality of prints, adjusting and retouching as necessary
  • Archived photographs on computers and servers
  • Directed guests to photo port location to view and purchase pictures
  • Applied digital styling techniques to enhance photos
  • Consulted with supervisors to handle any unusual problems and alter existing equipment
  • Tracked inventory of all photo lab products and equipment
  • Facilitated weekly studio appointments
  • Resolved client concerns quickly and professionally
  • Consulted with clients to discuss preferences, styles, and ideas for commissions
  • Managed customer expectations with open consultations and frequent communication
01/2000 to 01/2014 Secretary Veterans Health Administration | Astoria, OR,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Provided clerical support to numerous company employees by copying, faxing and filing documents
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations
  • Answered and directed calls using multi-line switchboard
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
  • Promptly answered multi-line phone system and greeted callers enthusiastically
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Scheduled appointments and provided follow-up calls to clients
04/2014 to Current Correctional Officer Eau Claire County | Eau Claire, WI,
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Cleaned prisoner holding areas to prevent spread of disease or infection.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Maintained custody and control of (140) inmates housed in [Lock Down and Open Bay] security unit's.
  • Oversaw [12] juveniles in correctional residential facility setting.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Supervised and directed juvenile movement during various activities.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Issued cleaning supplies, comfort items, laundry and all basic meals.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Identified facility openings and designated inmates to housing units.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Arranged for medical and dental care of inmates.
  • Observed behavior of residents individually and in groups.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Determined and assigned inmates to appropriate housing.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Conducted routine and emergency head counts.
  • Supervised youth's daily activities, including school, meals and recreation time.
Expected in 01/2012 GED | Pensacola State College, Pensacola, FL GPA:
Expected in 12/2013 Basic Law Enforcement | Corrections George Stone Area Vocational-Technical Center, Pensacola, FL GPA:

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Resume Overview

School Attended

  • Pensacola State College
  • George Stone Area Vocational-Technical Center

Job Titles Held:

  • Photographer
  • Secretary
  • Correctional Officer


  • GED
  • Basic Law Enforcement

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