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Correctional Officer Resume Example

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CORRECTIONAL OFFICER
Summary

Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Armory and key control
  • Trained in defensive tactics
  • Inmate rights
  • Crisis management
  • Evidence preservation
  • State and federal laws knowledge
  • File and record maintenance
  • Restraint techniques
  • Non-violent intervention
  • Crisis Prevention Intervention (CPI)
  • Behavioral disorders familiarity
  • First aid and CPR certified
  • Excellent problem solver
  • Occupational hazards and safety precautions
  • Product Knowledge
  • Observation
  • Safety
Experience
Correctional OfficerCorecivic Inc. | Youngstown, OH | Mar 2019-Current
  • Maintained correct physical head count at all times.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained records and logs of man hours, materials and equipment used.
  • Safely transported inmates to and from work sites.
  • Assisted in restraining violent and unruly inmates.
  • Supervised inmates during day-to-day activities.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
  • Applied non-violent response tools and physical restraint during problematic situations.
BartenderEl Torero Mexican Restaurant | Warren, OH | Feb 2018-Mar 2019
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Kept close trackof bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
Bartender Shift ManagerBrubaker's Pub | Akron, OH | Mar 2015-May 2018
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
ServerRockne's Pub | Cuyahoga Falls, OH | Jan 2014-Aug 2016
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
Some College (No Degree): Criminal JusticeKent State University | Kent, OH
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Resume Overview

Companies Worked For:

  • Corecivic Inc.
  • El Torero Mexican Restaurant
  • Brubaker's Pub
  • Rockne's Pub

School Attended

  • Kent State University

Job Titles Held:

  • Correctional Officer
  • Bartender
  • Bartender Shift Manager
  • Server

Degrees

  • Some College (No Degree) : Criminal Justice

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