Correctional Officer Resume Example
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CORRECTIONAL OFFICER
Summary
Sociable server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
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Experience
Correctional OfficerEau Claire County | Eau Claire , WI | Mar 2019-Current
- Maintained correct physical head count at all times.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained records and logs of man hours, materials and equipment used.
- Safely transported inmates to and from work sites.
- Assisted in restraining violent and unruly inmates.
- Supervised inmates during day-to-day activities.
- Performed warrant pick-ups and turnovers at other jails and prisons.
- Applied non-violent response tools and physical restraint during problematic situations.
BartenderHarris Teeter, Llc | Potomac , MD | Feb 2018-Mar 2019
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Stocked bar with beer, wine, liquor and related supplies.
- Monitored patrons to keep alcohol consumption at designated levels.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Worked with management to plan and implement special events to boost customer numbers and profits.
Bartender Shift ManagerRegal Cinemas Corporation | Duluth , GA | Mar 2015-May 2018
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
- Supervised cleanliness of guest service areas before, during and after service.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Monitored patrons to keep alcohol consumption at designated levels.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
ServerShukette | New York , NY | Jan 2014-Aug 2016
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
Some College (No Degree): Criminal JusticeKent State University | City, State
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Resume Overview
School Attended
- Kent State University
Job Titles Held:
- Correctional Officer
- Bartender
- Bartender Shift Manager
- Server
Degrees
- Some College (No Degree) : Criminal Justice
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