correctional officer resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Im a very well Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Seasoned Corrections Officer brings calm, confident presence to in-prison interactions. Safety-focused approach to managing inmate interactions and activity. Compassionate supervision over areas such as recreation, visiting, work and food consumption. Detail-oriented approach to handling adverse and stressful working conditions.

  • Booking procedures
  • Crisis Prevention Intervention (CPI)
  • Armory and key control
  • State and federal laws knowledge
  • Strategic planning and organization
  • Behavioral disorders familiarity
  • First aid and CPR certified
  • Non-violent intervention
  • Courtroom practices familiarity
  • Inmate rights
  • Excellent problem solver
  • File and record maintenance
  • Restraint techniques
  • Trained in defensive tactics
  • Visitation guidelines understanding
  • Occupational hazards and safety precautions
  • Crisis management
  • Evidence preservation
  • Criminal Justice
  • Safety
  • Mentorship
  • Observation
  • Negotiation
  • Product Knowledge
02/2007 to 11/2022
Correctional Officer State Of Iowa Clive, IA,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
  • Oversaw public areas and grounds to verify cleanliness and inmate safety.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
10/2007 to 11/2009
Community Support Worker Hillcrest Children And Family Center Washington, DC,
  • Supported individuals with facility-based planned activities in home and community settings.
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Supervised daily hygiene and skills to promote self-sufficiency.
  • Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
  • Established and maintained community resources and referral index to promote supportive services.
  • Utilized supportive, educational approach to promote improved functioning and meet client needs.
  • Prepared individualized service plans, driving measurable objectives and action plans.
  • Contacted vendors to verify information and negotiate discounts on behalf of clients.
  • Developed and maintained relationships by modeling prosocial behaviors in community.
  • Assisted clients with establishing short-term goals to live successfully in community.
  • Managed caseload hours and established routines to support and provide quality care.
  • Assisted with development of daily living, communication and social skills in individuals.
01/2000 to 01/2007
Cleaning Crew Supervisor North Country Academy Santa Ana, CA,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Explained goals and expectations required of trainees.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Verified each completed room against standard plans to maintain consistency.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Practiced safe work habits and wore protective safety equipment.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Delegated work to staff, setting priorities and goals.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Managed team of employees, daily progress reports and overall project planning.
  • Swept and damp-mopped private stairways and hallways.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
09/1996 to 07/1999
Lead Teacher, Toddler Room Kiddie World Nursery City, STATE,
  • Organized activities to promote physical, mental and social development of each child.
  • Involved parents in student learning to increase family interaction and student support.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Selected optimal curricula and planned daily lessons to meet needs of children with various developmental levels.
  • Arranged classrooms to facilitate optimal education for student groups.
  • Created various strategies to engage students and deliver enriching educational opportunities.
  • Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
  • Worked with teachers to design interactive lessons and increase student success.
  • Communicated objectives for lessons, units and projects to students and parents.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.
  • Researched books and supplemental materials to use with lesson plans.
  • Handled and resolved disciplinary issues according to district protocols.
  • Mentored other educators by delivering insight, positive feedback and constructive criticism.
  • Developed instructional materials and products for technology-based redesign of courses.
  • Planned and organized variety of activities and field trips to aid mental and physical growth in children.
  • Evaluated and improved classroom environment to promote ultimate learning experiences.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Taught children foundational skills in colors, shapes and letters.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Read aloud and played alphabet games to encourage early literacy.
Education and Training
Expected in 12/1999 to to
Continuing Education : Early Childhood Education
Robeson Community College - Lumberton, NC
Expected in 06/1989 to to
High School Diploma:
West Robeson High School - Maxton, NC,
  • Completed coursework in math English science social studies art typing home economics and gym

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Resume Overview

School Attended

  • Robeson Community College
  • West Robeson High School

Job Titles Held:

  • Correctional Officer
  • Community Support Worker
  • Cleaning Crew Supervisor
  • Lead Teacher, Toddler Room


  • Continuing Education
  • High School Diploma

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