Correctional Officer Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Dutiful Correctional Officer with 2.5

years of experience supervising inmate interactions for safety and compliance. Brings moral code and crisis-management techniques to maintain productive environment for rehabilitation. Focuses on individual security within all interactions with inmates and staff. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Friendly Cosmetologist with excellent time management and active listening skills. Offering innovative solutions to unique client needs and success at comprehensive body care . Skilled at selling products while personalizing client treatment. Flexible hard worker ready to learn and contribute to team success. Attentive with years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.

  • Observation
  • Safety
  • Negotiation
  • Mentorship
  • Product Knowledge
  • Excellent problem solver
  • File and record maintenance
  • Sales and marketing
  • Product knowledge
  • Licensed cosmetologist
  • Client consultations
  • Understanding of body signals
  • Social skills
  • Reflective listening
  • Ability to listen attentively
  • Attentive to detail
  • People skills
  • Multitasking
  • Customer service
  • Active listening
  • Organization
  • Conflict resolution
  • Computer skills
  • Reliable and trustworthy
  • Working collaboratively
  • Team building
  • Flexible
  • Planning
  • Team management
  • Problem resolution
  • Telephone etiquette
  • Recordkeeping
02/2019 to Current
Correctional Officer Blue Earth County Mankato, MN,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Gatehouse Search- searching/ pat frisking staff and offenders
  • Gatehouse Control-Narrative which consist of a daily log of staff and offender, offender population count, key control, etc.
10/2015 to Current
Cosmetologist Amita Health Centerville, TN,
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Maintained relationships with long-term clients while handling up to 3-5 walk-in appointments daily.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Delivered various hair services, including roots and gloss treatment, balayage highlights and toning glaze treatment.
  • Assisted with basic bookkeeping needs such as filing and maintaining clients' records.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit.
  • Handled cash and credit card payments daily with consistent accuracy.
  • Scheduled appointments for customers using internal software system.
  • Scheduled daily client appointments with necessary details, including preferences and special needs.
  • Washed, conditioned, cut and styled hair for clients and maintain high levels of customer satisfaction.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Provided comprehensive hair treatments such as repairing, styling or coloring for all types of hair.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Attended in-store product training with vendor representatives to increase product knowledge.
  • Collected payment from customers and scheduled next appointments.
  • Assisted customers with identifying product essentials to meet individual needs, fostering positive relationships with excellent communication for repeat business.
  • Introduced modern techniques, style and stay up to date with newest trends in hair, nails and makeup.
  • Evaluated client's hair and physical features to determine style and cut plans.
10/2018 to 02/2019
Machine Operator Assembler GM Nameplate City, STATE,
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Set up and operated drill presses to drill and tap holes into parts for assembly.
  • Followed safety measures and procedures to help department meet high safety rating.
Education and Training
Expected in
: Nursing
Richmond Community College - Hamlet, NC
Expected in 09/2015
Empire Beauty School - Matthews, NC,
Expected in 06/2013
High School Diploma:
Anson New Tech High School - Wadesboro, NC

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Resume Overview

School Attended
  • Richmond Community College
  • Empire Beauty School
  • Anson New Tech High School
Job Titles Held:
  • Correctional Officer
  • Cosmetologist
  • Machine Operator Assembler
  • Cosmetology
  • High School Diploma