Compassionate correctional officer with 3 years working with those housed in detention and residential facilities. Effective oversight for complex issues related to inmate intake, re-assignment and day-to-day life. Detailed supervision to maintain safe environment for recreation, visiting, eating and showering. Effectively establishes positive rapport to mentor when possible.
Skills
Courtroom practices familiarity
Visitation guidelines understanding
Behavioral disorders familiarity
Inmate rights
Crisis management
First aid and CPR certified
Ethical standards of conduct
Strategic planning and organization
Restraint techniques
Crisis Prevention Intervention (CPI)
Trained in defensive tactics
Armory and key control
Non-violent intervention
Excellent problem solver
Occupational hazards and safety precautions
Negotiation
File and record maintenance
Evidence preservation
Safety
Observation
Product Knowledge
Experience
08/2018 to Current
Correctional OfficerState Of Indiana – Tipton, IN,
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Maintained daily logs of shift activity.
Maintained records and logs of man hours, materials and equipment used.
Supervised activities of adolescents in residential setting.
Supervised inmates during day-to-day activities.
Maintained correct physical head count at all times.
Promoted safety, order and functionality of facility.
Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Maintained clear and open communications with all facility areas to support efficient and safe operations.
Attended regular trainings and maintained appropriate certifications.
Conducted internal security checks to ascertain inmate safety.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Promoted rehabilitation of offenders and maintained safety of staff and residents.
Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
Detected potential threats and quickly defused conflicts.
Inspected cells and conducted random searches of common areas.
Maintained appropriate control, security and well-being over those detained.
Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
Applied non-violent response tools and physical restraint during problematic situations.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Assigned inmates to open and appropriate housing units.
Observed and directed inmates during recreation, visits, telephone and shower time.
Implemented defensive tactics and physical restraints to maintain safety and security of facility.
Assisted in restraining violent and unruly inmates.
05/2016 to 08/2021
Childcare TeacherYmca Of Cass And Clay Counties – Fargo, ND,
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Taught children foundational skills such as colors, shapes and letters.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Encouraged early literacy through read-aloud time and alphabet games.
Employed variety of materials for children to explore and manipulate in learning activities and imaginative play.
Implemented positive discipline by following policy of warning, timeout and talking with child.
Built stable, consistent and positive environment for 1-2-year-old children.
Introduced groups of 15 toddlers to multisensory activities such as music, dance and stories to encourage exploration and spark curiosity.
Created infant area, toddler area and preschool area of play within daycare area.
Monitored children's play activities to identify additional learning opportunities or behavioral issues.
Supported children's emotional and social development by adapting communication tactics for differing client needs.
Organized and led activities to promote physical, mental and social development.
Supervised circle time, free play, outside play and learning and developmental activities.
Read stories to children and taught painting, drawing and crafts.
Identified warning signs of emotional and developmental problems in children.
Planned and led games, reading and activities for groups of 15 children.
Communicated with children's parents and guardians about daily activities, behaviors and problems.
Sparked creativity and imagination by helping children discover new things each day.
Completed frequent assessments of training materials, structure and success rates in order to enhance program.
Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety.
Built strong media and community relationships through positive interaction and communication in support of sports program.
Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
Maximized athlete performance by overseeing targeted physical conditioning programs.
Developed training and exercise programs to meet individual requirements and team play strategies.
Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
Encouraged athletes, fellow coaches to engage in good sportsmanship with competitors on and off field.
Ran drills and fitness circuits to improve athletes' coordination and skills.
Attended games of prospective players, met with families and presented recruitment proposals.
05/2015 to 06/2016
BaristaStarbucks – City, STATE,
Listened to customer desires and needs to recommend optimal products.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Received and accurately processed customer payments.
Described menu items to customers and suggested products based on stated preferences.
Educated customers on beverage menu items and provided samples of daily brews.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
Greeted guests with pleasant smile and superior customer service.
Memorized official and off-menu preparations to serve all customer beverage desires.
Greeted over 200 customers daily, answered questions and recommended drinks and pastries.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Resolved customer disputes with tact and professionalism.
Monitored cafe for seating availability, safety and wellbeing of guests.
Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
Protected store assets and facilities by complying with company policies and procedures.
Maintained calm demeanor during high-volume periods and special events.
Developed creative and appealing latte art techniques and instructed coworkers in method.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Gave details on coffee blends and preparation descriptions to customers.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Operated cash register, collected payments and provided accurate change.
Cleaned and sanitized work areas, utensils and equipment.
Maintained highest standards of conduct and service to support company reputation.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
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