Correctional Officer Resume Example

As a member of the amusement staff, one was responsible for the sale of game cards as well as the sale of prize room items. Along with these duties staff would also maintain all arcade games as well as keep inventory on the floor full and readily available. I was responsible for these tasks as well as training new employees and keeping track of inventory and new orders to be made; as a amusement lead member. Leads are extensions of the manager and I was promoted after my first 4 months.

• Provided onsite training.
• Monitored multiple databases to keep track of all company inventory.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

As a team member of la bottega staff, I was responsible for taking meal orders over the phone as well as instore. Along with this duty I would also bus tables and make sure they were clean and available for the next customer to dine in. Other tasks included cleaning, preparing utensils, and assisting in any other kitchen necessities. Promoted to assistant manager after 7 months on the job and was given other tasks as keeping track of inventory, new orders, and customer service for examples.

• Emphasized fast, friendly customer service.
• Facilitated prompt and accurate seating and service of all guests.
• Managed an efficient, friendly and effective crew.
• Maximized table turns and rotated seating for maximum guest satisfaction.
• Supported other areas of the restaurant as necessary, such as set up, cleanup, prep work and equipment maintenance.
• Provided high quality service.
• Delegated tasks to team members to optimize productivity.
• Effectively used items in stock to decrease waste and profit loss.
• Politely answered phones promptly and recorded and confirmed reservations.
• Managed closing duties, including restocking items and reconciliation of the cash drawer.

As an associate of Foodtown market, I was responsible for the customer service counter as well as general cashier sales. Working in customer service included tasks such as returns, complaints, general questions and item sales. These duties included making any returns for any food items that could be expired or no longer wanted, general sale of items and assuring all customers are receiving exceptional service. Along with these tasks the counter also made transactions as ; money transfers through western union, NY Lottery, and sale of phone cards.

• Communicated information to customers about product quality, value and style.
• Exchanged returned merchandise for customers quickly and efficiently.
• Held each team member accountable for achieving brand and performance goals.
• Helped customers select products that best fit their personal needs.
• Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
• Organized the store by returning all merchandise to its proper place.
• Confirmed that appropriate changes were made to resolve customers' problems.
• Communicated all merchandise needs or issues to appropriate supervisors.
• Assisted customers with store and product complaints.
• Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
• Computed accurate sales prices for purchase transactions.