Correctional Officer Resume Example

With the amazing effort and assistance of Major Latasha Johnson, Cpt. Jeremy Durrett and trainer Michael Thibault, (All three employees of ASP) I was able to complete and become certified in the following categories:

-Expandable Baton training

-Adult and Pediatric First Aid/CPR/AED (American Red Cross) (certificate ID# GWJCSL)

-Bloodborne Pathogens (American Red Cross) (certificate ID# GWJCSL)

-Holster Qualification at Colonial Shooting Academy of Richmond VA

-Private Security Services Registration 8-24-2018 to 8-31-2020 (issued by DCJS OF Virginia)

I am also a carrier of a permit to carry concealed weapons until 12-7-2022.

After completing the training and receiving certification in the categories previously listed for employment with American Security Programs, I was immediately assigned to post. Listed below are some of my job duties.

• Maintained order and safety while providing customer service and information to facility visitors.
• Completed hourly building and grounds patrols. (Including video monitoring)
• Evaluated credentials of personnel and provided temporary badges to visitors.
• Protect entrances by scanning individuals badges.
• Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
• Patrolled gated facility every hour to look for suspicious activities.
• Monitored building access and identified all officials and employees before authorizing entrance.
• Wrote reports outlining incidents such as unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Communicated with team members and building management via radio, telephones and computers.
• Provided friendly and professional assistance to employees, visitors and customers.
• Triaged problems quickly and provided precise and clear information while working under minimum supervision.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.

I was hired as a shuttle driver for Brown Toyota in 2009 unti the fall season of 2017. Brown Toyota was sold and became Umansky Toyota. I continued my position as a shuttle driver until the hiring date at ASP. During my employment as a shuttle driver, my responsibilities consisted the following:

• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Maintained safe driving habits to protect property and general public on roadways.
• Completed efficient transfers and final destinations to keep routes on schedule.
• Answered questions and provided insight into local attractions and facility amenities.
• Planned efficient routes and adjusted plans using GPS software and local road knowledge.
• Kept shuttle and reception areas clean and organized.
• Inspected shuttle van before and after trips and completed basic maintenance for optimal performance.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Conducted daily vehicle and equipment inspections to maintain safety and comply with laws.
• Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
• Picked up clients or vehicles and drove property to specified receiving location.
• Responded to roadside assistance requests to provide tows and other types of support.
• Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.