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correctional officer resume example with 10+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated and hardworking professional with experience in corrections and customer service. Skilled in team leadership, training and development. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.

Flexible hard worker ready to learn and contribute to team success.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking and motivated. Solid history balancing team performance. Dedicated to working closely with employees to maximize productivity and optimize procedures. Good planning and organizational skills.

Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support.

Skills
  • Restraint techniques
  • State and federal laws knowledge
  • Strategic planning and organization
  • Armory and key control
  • Excellent problem solver
  • Occupational hazards and safety precautions
  • Inmate rights
  • Ethical standards of conduct
  • First aid and CPR certified
  • Trained in defensive tactics
  • Behavioral disorders familiarity
  • CCTV monitoring
  • Observation
  • Safety
  • Marketing
  • Issue and conflict resolution
  • Active listening
  • Basic math
  • PPE use
  • Computer skills
  • Reliable and trustworthy
  • Decision-making
Education and Training
Pace High School Pace , FL Expected in 05/2007 High School Diploma : - GPA :
George Stone Area Vocational-Technical Center Pensacola, FL Expected in 02/2015 : Corrections - GPA :
Experience
Waukesha County - Correctional Officer
Waukesha, WI, 05/2018 - Current
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Enforced inmate behavior management protocols and drafted incident reports for infractions.
  • Inspected cells and conducted random searches of common areas.
Waukesha County - Correctional Officer
Waukesha, WI, 05/2015 - 04/2018
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised inmates during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Enforced inmate behavior management protocols and drafted incident reports for infractions.
Adp - Manager
Santa Fe, NM, 02/2011 - 05/2015
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.
  • Set challenging yet attainable goals to encourage continuous staff development.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Followed protocol for intake and accounting of large sums of cash and numerous card transactions.
  • Worked with auditors to consistently comply with federal regulations.
  • Handled money according to company policy.
  • Calculated and counted change quickly.
  • Provided receipts to customers.
  • Avoided discrepancies by accounting for all funds and items.
  • Collected fees for late transactions.
  • Greeted customers promptly and responded to questions.
  • Maintained work area in clean and neat manner.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.

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Resume Overview

School Attended

  • Pace High School
  • George Stone Area Vocational-Technical Center

Job Titles Held:

  • Correctional Officer
  • Correctional Officer
  • Manager

Degrees

  • High School Diploma

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