- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Enthusiastic individual with superior skills working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Highly adaptable, dedicated to customer service and growth. Excited to begin a new challenge with successful team.
- Excellent problem solver
- Customer rapport
- Product and service knowledge
- Administrative support
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- Team management
- Relationship development
- Communications
- Goal setting
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Correctional Officer, 10/2015 - Current
State Of Indiana – English, IN,
- Instructed inmates on work details and transported to work sites.
- Maintained correct physical head count at all times.
- Maintained clear and open communications with all facility areas to support efficient and safe operations.
- Attended regular trainings and maintained appropriate certifications.
- Maintained daily logs of shift activity.
- Safely transported inmates to and from work sites.
- Inspected cells and conducted random searches of common areas.
- Enforced resident behavior management protocols and wrote incident reports for infractions.
- Supervised inmates during day-to-day activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Supervised inmates during meals, visits, recreation, telephone calls and shower time.
- Maintained records and logs of man hours, materials and equipment used.
- Transported inmates to and from work sites with optimal security procedures.
Assistant Manager, 05/2014 - 03/2015
Twice Daily – Brentwood, TN,
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Evaluated employee performance and developed improvement plans.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Delegated daily tasks to team members to optimize team productivity.
- Enhanced sales by implementing merchandising and promotional improvements.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Completed inventory audits to identify losses and project future demands.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Planned and prepared workflow schedules, delegating tasks for team.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
- Cultivated customer loyalty by training team members in industry-leading service standards.
Zone Merchandise Supervisor, 07/2006 - 05/2014
Eataly – Chicago, IL,
- Developed and maintained effective activity schedule and zone compliance with established timeframes.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Taught staff how to handle difficult situations with calm and professionalism.
- Collaborated with all company departments to ensure cohesive branding and strategic product placement.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Delegated tasks to specific employees based on individual knowledge and strengths.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Enhanced sales by implementing merchandising and promotional improvements.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Planned and updated work schedules for optimal coverage of expected business needs.
- Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Ensured compliance with government policies and implemented processes accordingly.
Produce Manager, 06/2000 - 07/2006
Dill’s Food City – City, STATE,
- Assisted customers with produce questions and special orders.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Received produce deliveries and unloaded produce.
- Trimmed, washed and bundled produce.
- Trained and coached new team members.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Participated in quarterly inventory counts and conducted inventories.
- Planned attractive displays and ensured all displays were replenished.
- Ensured displays were replenished, rotated and culled several times daily.
- Priced produce to achieve margin and sales goals while maintaining a competitive pricing profile.
- Assessed, optimized and elevated operations to target current and expected demands.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Provided clear, attractive and consistent signage.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Drove consistent grocery sales with effective merchandising and promotions implementation.
High School Diploma: , Expected in 05/2000
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Franklin County High School - Carnesville, GA
GPA:
: , Expected in
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Athens Technical College - Athens, GA
GPA:
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