Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Skills
- Subject Matter Specialist
- Dialogue Practitioner
- Roster Management and scheduling
- Computer skills
- Excellent with trouble shooting problems
- Outstanding customers service
- Over twenty years of Management
Education and Training
Southampton High School Courtland, VA Expected in 06/1991 ā ā High School Diploma : - :
Tidewater Community College Portsmouth, VA, Expected in ā ā
Southside Community Alberta, VA, Expected in ā ā
Certifications
- First Aid/CPR
- Certified Corrections Supervisor (CCS)
- Subject Matter Specialist
Experience
State Of Kentucky - Correctional Lieutenant
500 Mero Street, KY, -
500 Mero Street, KY, -
- Monitored all disciplinary and medical lockups
- Coordinated shakedowns to locate and remove unauthorized items.
- Supervised and made cell assignments.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Oversaw assigned court trips for jailers, maintaining security of staff and public at all times.
- Managed over 500 employees and supervised over 1200 offenders in high level prison facility.
- Maintained order in building and on grounds of high level prison.
- Supervised visitation and checked all visitors for proper identification and contraband.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Performed site evaluations, customer surveys and team audits.
- Achieved cost-savings by developing functional solutions to different problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collaborated with others to discuss new job opportunities.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
- Improved customer satisfaction by finding creative solutions to problems.
State Of Indiana - Correctional Sergeant
Rochester, IN, -
Rochester, IN, -
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Managed 200 employees and supervised 1200 offenders in high level prison facility.
- Monitored all disciplinary and medical lockups every
- Supervised visitation and checked all visitors for proper identification and contraband.
- Supervised and made cell assignments.
- Coordinated shakedowns to locate and remove unauthorized items.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Oversaw assigned court trips for jailers, maintaining security of staff and public at all times.
- Performed site evaluations, customer surveys and team audits.
- Answered calls to answer customer questions.
- Recognized by management for providing exceptional customer service.
- Earned reputation for good attendance and hard work.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
State Of Kentucky - Correctional Officer
505 Prison Connector Sandy Hook, KY, -
505 Prison Connector Sandy Hook, KY, -
- Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Maintained appropriate control, security and well-being of youth at all times.
- Maintained correct physical head count at all times.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised inmates during day-to-day activities.
- Supervised inmates during meals, visits, recreation, telephone calls and shower time.
- Contributed to treatment staffing team developing rehabilitative program for juveniles.
- Promoted rehabilitation of offenders and maintained safety of staff and residents.
- Recommended further treatment strategies and diagnostic efforts for inmates.
- Applied non-violent response tools and physical restraint during problematic situations.
- Detected potential threats and quickly defused conflicts.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Maintained daily logs of shift activity.
- Signed in all visitors and completed appropriate visitation log forms.
Darling Ingredients, Inc. - Cooker Operator
Stockton, CA, -
Stockton, CA, -
- Inspected finished products for quality and adherence to customer specifications.
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Operated hand trucks, forklifts and scissor lifts.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Checked daily project specifications to weigh and mix ingredients.
- Examined final products to check conformance with quality and design standards.
- Recognized defective material and reported issues to management to facilitate prompt resolution.
- Trained new employees on proper use of equipment to prevent accidents.
- Monitored processes to avoid overloading and keep machinery functioning properly.
- Attended all company-offered training sessions to improve skills and learn operation of new machines.
- Completed product assembly according to standardized procedures.
Accomplishments
Supervisor of the Year
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Resume Overview
School Attended
- Southampton High School
- Tidewater Community College
- Southside Community
Job Titles Held:
- Correctional Lieutenant
- Correctional Sergeant
- Correctional Officer
- Cooker Operator
Degrees
- High School Diploma
- Some College (No Degree)
- Some College (No Degree)
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