Highly motivated and results-driven customer service professional bringing extensive experience in all areas of being a great employee in customer service. I'm a team player and natural leader with excellent communication skills.
Great navigational skills
Resolves client conflicts
Positive Customer Experiences
Energetic Work attitude
09/2015 to 05/2017
Correctional Dietary OfficerState of Maryland/Department of Corrections – Baltimore, MD
Maintains control and security of inmates in kitchen and dining area.
Keeps continual count of assigned inmates.
Trains and supervises inmates in a preparing meals.
Ensure that inmate workers adhere to food safety and sanitation regulations.
01/2015 to 09/2015
Access Control OfficerALLIED BARTON SECURITY – Baltimore, MD
Recommended improvements in security systems and procedures.
Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing
Monitored the entire facility using CCTV while simultaneously performing dispatch duties.