LiveCareer-Resume

corporate student advisor resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Links
  • https://www.linkedin.com/in/Jessica-Claire-7654371b9/
Professional Summary

Experienced School Counselor with 10 years of expertise providing group and individual counseling to promote success among students. Proven leader focused on establishing and maintaining school counseling program objectives in collaboration with administrators, teachers and parents. Ten years of experience in higher education along with a working knowledge of Title IV funding. Proven ability to manage student financial aid accounts successfully and efficiently.

Skills
  • 10 years of Title IV experience
  • Supervision
  • Coaching and mentoring
  • Appointment Scheduling
  • Team management
  • Benefits and compensation
  • Team Bonding
  • Data Confidentiality
  • Meeting coordination
  • Student records management
  • Course planning and organization
  • Career counseling
  • Higher education practices knowledge
  • Excellent oral and written communication
  • Curriculum requirements expertise
  • Academic counseling
Work History
06/2015 to 04/2020
Corporate Student Advisor John Wiley & Sons, Inc. Avenel, NJ,
  • Interview prospective students to determine financial aid eligibility.
  • Review student files for completeness and accuracy for submission.
  • Review and authorize student’s Financial Aid awards.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Recruited and screened qualified potential employees.
  • Assisted with meetings and presentations within company.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Forecasted account needs and metrics based on market and product data.
  • Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations.
  • Reduced intake processes time by developing application tracking and filing systems.
  • Transcribed meeting minutes for management's records.
  • Prepared detailed documents and reports in adherence administrative processes.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
01/2013 to 06/2015
Student Advisor East Carolina University Greenville, NC,
  • Researched Title IV rules and regulations, interviewed industry experts, constructed financial models, performed sensitivity analyses and compiled final reports to deliver top-notch service to customers.
  • Advised students individually and in groups on academic programs for individual interests.
  • Interview prospective students to determine financial aid eligibility.
  • Review student files for completeness and accuracy for submission.
  • Review and authorize student’s Financial Aid awards.
  • Pointed students to relevant information about academic and personal support services available on campus.
  • Increased customer satisfaction by resolving student issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Handled 20+ calls per day to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
07/2010 to 06/2013
Academic Advisor Concordia University Chicago River Forest, IL,
  • Provided comprehensive support services encompassing career and personal goals of student.
  • Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Educated students on course selection to align with career goals.
  • Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Reviewed student files to meet deadlines for completing various graduation requirements.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
09/2009 to 06/2010
Enrollment Advisor Ashford University City, STATE,
  • Provided prospective or new students with information about educational and career planning, university resources and academic programs.
  • Communicated details about available classes, materials and services.
  • Reached out to applicants via calls, texts, emails and social media.
  • Helped students complete applications and navigate admissions processes.
  • Maintained physical and electronic student files.
  • Met or exceeded enrollment and retention goals consistently.
  • Created and followed call scripts and flows to maximize effectiveness.
  • Finalized and processed enrollment applications.
  • Trained and mentored junior enrollment professionals.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Education
Expected in to to
Bachelor of Science: Social Sciences
California Polytechnic State University-San Luis Obispo - San Luis Obispo, CA
GPA:
Expected in to to
Master of Arts: Organizational Management
Ashford University - San Diego, CA
GPA:
Expected in to to
Certification: Human Resources Fundamentals
Chartered Institute of Personnel And Development - San Diego,
GPA:
Expected in to to
Certification: 74 WPM
RataType - San Diego, CA,
GPA:

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Resume Overview

School Attended

  • California Polytechnic State University-San Luis Obispo
  • Ashford University
  • Chartered Institute of Personnel And Development
  • RataType

Job Titles Held:

  • Corporate Student Advisor
  • Student Advisor
  • Academic Advisor
  • Enrollment Advisor

Degrees

  • Bachelor of Science
  • Master of Arts
  • Certification
  • Certification

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