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Corporate Operations Manager Resume Example

Resume Score: 80%

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CORPORATE OPERATIONS MANAGER
Summary

Multi-talented business leader bringing fifteen years' experience as successful Healthcare Administrator. Strategic problem solver and change manager. Visionary executive able to implement plans that meet current and future needs. Key expertise in Healthcare industry, however adaptable with strong work ethic and excellent organizational skills for any setting. Excited to begin new challenge with successful team.

Skills
  • Profit and loss accountability
  • Cost analysis and savings
  • Cross-functional team management
  • Financial administration
  • Goal setting
  • Policy/program development
  • Financial and cash flow analyses
  • Solutions development
  • Process improvement strategies
  • Systems implementation
  • Policies and procedures implementation
  • Mergers and acquisitions knowledge
  • Microsoft Office expertise
  • Multi-site operations
Experience
Corporate Operations Manager06/2017 to CurrentWellAve, LLCAnnapolis, MD
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Corporate Operations Manager03/2015 to 06/2017Epiphany Dermatology, PAAustin, TX
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Elevated resource allocation, accurately controlling expenses.
  • Evaluated financial statements with CFO to strategize and plan for individual provider performance and clinic cost.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Generated reports detailing project information and predictions.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
  • Leverage expertise to devise and actualize corporate communication plans.
Operations Manager08/2005 to 03/2015West Coast Dermatology & Plastic SurgerySarasota, FL
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
  • Developed and managed annual operating budgets for 8 area facilities.
  • Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Managed daily operations, including supervising multiple team members across 8 locations.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Analyzed strategic, core, and support processes and recommended improvements to streamline processes.
  • Assisted executive leaders in decision-making processes by creating daily reports and suggesting areas for development.
  • Oversaw financial management activities, including budget management, accounting and payroll.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Mitigated risk by ensuring regulatory compliance for representative licensing and contracting protocol.
Education and Training
MBA: FinanceExpected in 05/2020University of MiamiMiami, FL
Graduate Certificate : Corporate Finance08/2018University of MiamiMiami, FL
Bachelor of Science: Health Service Administration08/2017State College of Florida, Manatee-SarasotaBradenton, FL
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Resume Overview

Companies Worked For:

  • WellAve, LLC
  • Epiphany Dermatology, PA
  • West Coast Dermatology & Plastic Surgery

School Attended

  • University of Miami
  • State College of Florida, Manatee-Sarasota

Job Titles Held:

  • Corporate Operations Manager
  • Operations Manager

Degrees

  • MBA : Finance Expected in 05/2020
    Graduate Certificate : Corporate Finance 08/2018
    Bachelor of Science : Health Service Administration 08/2017

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