Corporate Flight Attendant resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Multi-talented professional with 7+ years corporate flight attendant experience as well as 7+ years in retail management. Result driven, determined, and self motivated. Strong interpersonal skills and devotion to customer service. Successful at resolving complex issues by working closely with team members and customers.
Skills
Focused on customer satisfaction
Relationship development
Interpersonal Skills
Problem resolution
Leadership
Organization and meticulous attention to detail
Training and coaching
Team management
Inventory management
Administrative support
Adaptability
Planning and coordination
Emergency situations management
Adult AED and CPR
First Aid/CPR
Safety procedures
Experience
03/2016 to 07/2020
Corporate Flight AttendantBenchmark Hospitality – Lake Arrowhead, CA,
Pre and post-flight aircraft to ensure all emergency equipment is functional
and cabin is fit for passengers.
Ensured a safe and orderly cabin during all phases of flight.
Created a welcoming environment on-board by providing individualized,
friendly service for owner operated, and charter flights.
Established clear lines of communication between passengers and
administrators to ensure all needs and expectations were not only met but
exceeded.
Cultivated creative and flavorsome menus based on passenger preferences
and procured catering worldwide.
Maintained aircraft stock through weekly plane checks, stockroom
inventory checks and ordering.
Assisted in maintaining accurate and up to date passenger profiles.
07/2013 to 02/2016
Corporate Flight Attendant, Scheduler, and CSRExova – Carrollton, TX,
Pre and post-flight aircraft to ensure all emergency equipment is functional
and cabin is fit for passengers.
Ensured a safe and orderly cabin during all phases of flight.
Created a welcoming environment on-board by providing individualized,
friendly service for owner operated, and charter flights.
Established clear lines of communication between passengers and
administrators to ensure all needs and expectations were not only met but
exceeded.
Plan, order, prepare and serve in-flight meals/beverages as well as
accommodate special requests, passenger preferences and dietary needs.
Process charter requests and compose quotes via FOS.
Arrange for customer hotel accommodations and ground transportation as
well as requests for fuel, catering, and hangar space.
Process fuel tickets and bill customers for services rendered.
Update pilot schedule and ensure all crew members have received trip-
sheets and acknowledged their upcoming travel.
Arrange car rentals and hotel accommodations for traveling crewmembers.
Arrange catering for crew traveling without a flight attendant.
06/2010 to 07/2013
Department ManagerPetco – City, STATE,
Provided exceptional customer care.
Inventory management of all hard-goods and consumables.
Analyzed and adjusted inventory maxes to guarantee "in-stocks".
Set and pulled Ad as well as plan-o-grams.
Performed price audits to ensure pricing integrity.
Processed biweekly freight delivery.
Maintained an organized and functional stock room.
Processed RTV's and damaged product.
Trained associates on all hard-goods and add-ons.
Assisted in applicant selection and interview process.
Ensured associate knowledge and training pertaining to dog and cat food
advancements.
Operated cash registers.
Responsible for opening and closing the store.
03/2006 to 06/2010
Presentation Manager & Pet Care
ManagerPetSmart – City, STATE,
Delight Pet Parents with exceptional customer care.
Processed freight and organized the stock room.
Maintained accurate inventory of hard goods and consumables.
Displayed advertising signs and set plan-o-grams.
Priced merchandise and performed price audits.
Ensured that all pets in my care were healthy and happy and that all Pet
Care policies and procedures were being followed.
Maintained an accurate inventory on all live pets and plants.
Ensured proper cleaning and maintenance of habitats and treatment rooms.
Wrote PETWISE schedule to maintain aquatic life system and the pet care
weekly schedule for associates.
Trained new Pet Care associates and Pet Care managers in a GetSmart
training store.
Operated cash registers.
Trained and coached new associates.
Responsible for opening and closing the store.
Education
Expected in 2005
High School Diploma: West Valley High School - Hemet, CA GPA:
Certifications and Training
Trained on multiple aircraft including; G200, G280, GIV, G450, G550, G650, Challenger 605, Global 6000, and CRJ200.
Aircare FACTS emergency procedure training 04/2016, 09/2020.
American Heart Association CPR/AED/First Aid 09/2013, 03/2015, 04/2016, 06/2017, 06/2018, 07/2019, 08/2020, 09/2020.
Gulfstream G500/550 evacuation training 09/2013, 04/2016, 03/2017, 04/2018, 05/2019, 9/2020.
MedAire in-flight medical training 09/2013, 04/2016, 06/2017, 06/2018, 07/2019, 08/2020.
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