LiveCareer-Resume

Corporate Flight Attendant resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Multi-talented professional with 7+ years corporate flight attendant experience as well as 7+ years in retail management. Result driven, determined, and self motivated. Strong interpersonal skills and devotion to customer service. Successful at resolving complex issues by working closely with team members and customers.

Skills
  • Focused on customer satisfaction
  • Relationship development
  • Interpersonal Skills
  • Problem resolution
  • Leadership
  • Organization and meticulous attention to detail
  • Training and coaching
  • Team management
  • Inventory management
  • Administrative support
  • Adaptability
  • Planning and coordination
  • Emergency situations management
  • Adult AED and CPR
  • First Aid/CPR
  • Safety procedures
Experience
03/2016 to 07/2020
Corporate Flight Attendant Benchmark Hospitality Lake Arrowhead, CA,
  • Pre and post-flight aircraft to ensure all emergency equipment is functional and cabin is fit for passengers.
  • Ensured a safe and orderly cabin during all phases of flight.
  • Created a welcoming environment on-board by providing individualized, friendly service for owner operated, and charter flights.
  • Established clear lines of communication between passengers and administrators to ensure all needs and expectations were not only met but exceeded.
  • Cultivated creative and flavorsome menus based on passenger preferences and procured catering worldwide.
  • Maintained aircraft stock through weekly plane checks, stockroom inventory checks and ordering.
  • Assisted in maintaining accurate and up to date passenger profiles.
07/2013 to 02/2016
Corporate Flight Attendant, Scheduler, and CSR Exova Carrollton, TX,
  • Pre and post-flight aircraft to ensure all emergency equipment is functional and cabin is fit for passengers.
  • Ensured a safe and orderly cabin during all phases of flight.
  • Created a welcoming environment on-board by providing individualized, friendly service for owner operated, and charter flights.
  • Established clear lines of communication between passengers and administrators to ensure all needs and expectations were not only met but exceeded.
  • Plan, order, prepare and serve in-flight meals/beverages as well as accommodate special requests, passenger preferences and dietary needs.
  • Process charter requests and compose quotes via FOS.
  • Arrange for customer hotel accommodations and ground transportation as well as requests for fuel, catering, and hangar space.
  • Process fuel tickets and bill customers for services rendered.
  • Update pilot schedule and ensure all crew members have received trip- sheets and acknowledged their upcoming travel.
  • Arrange car rentals and hotel accommodations for traveling crewmembers.
  • Arrange catering for crew traveling without a flight attendant.
06/2010 to 07/2013
Department Manager Petco City, STATE,
  • Provided exceptional customer care.
  • Inventory management of all hard-goods and consumables.
  • Analyzed and adjusted inventory maxes to guarantee "in-stocks".
  • Set and pulled Ad as well as plan-o-grams.
  • Performed price audits to ensure pricing integrity.
  • Processed biweekly freight delivery.
  • Maintained an organized and functional stock room.
  • Processed RTV's and damaged product.
  • Trained associates on all hard-goods and add-ons.
  • Assisted in applicant selection and interview process.
  • Ensured associate knowledge and training pertaining to dog and cat food advancements.
  • Operated cash registers.
  • Responsible for opening and closing the store.
03/2006 to 06/2010
Presentation Manager & Pet Care Manager PetSmart City, STATE,
  • Delight Pet Parents with exceptional customer care.
  • Processed freight and organized the stock room.
  • Maintained accurate inventory of hard goods and consumables.
  • Displayed advertising signs and set plan-o-grams.
  • Priced merchandise and performed price audits.
  • Ensured that all pets in my care were healthy and happy and that all Pet Care policies and procedures were being followed.
  • Maintained an accurate inventory on all live pets and plants.
  • Ensured proper cleaning and maintenance of habitats and treatment rooms.
  • Wrote PETWISE schedule to maintain aquatic life system and the pet care weekly schedule for associates.
  • Trained new Pet Care associates and Pet Care managers in a GetSmart training store.
  • Operated cash registers.
  • Trained and coached new associates.
  • Responsible for opening and closing the store.
Education
Expected in 2005
High School Diploma:
West Valley High School - Hemet, CA
GPA:
Certifications and Training
  • Trained on multiple aircraft including; G200, G280, GIV, G450, G550, G650, Challenger 605, Global 6000, and CRJ200.
  • Aircare FACTS emergency procedure training 04/2016, 09/2020.
  • American Heart Association CPR/AED/First Aid 09/2013, 03/2015, 04/2016, 06/2017, 06/2018, 07/2019, 08/2020, 09/2020.
  • Gulfstream G500/550 evacuation training 09/2013, 04/2016, 03/2017, 04/2018, 05/2019, 9/2020.
  • MedAire in-flight medical training 09/2013, 04/2016, 06/2017, 06/2018, 07/2019, 08/2020.
  • ServSafe Food Handler certification 4/2020.
  • Flight Safety Corporate Cabin Attendant Recurrent 03/2017, 04/2018, 05/2019.
  • Aircare FACTS high-altitude hypoxia training 04/2016.
  • Kosher food safety training 09/2013, 12/2015.
  • Flight Safety Corporate Cabin Attendant Initial 09/2013.

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Resume Overview

School Attended

  • West Valley High School

Job Titles Held:

  • Corporate Flight Attendant
  • Corporate Flight Attendant, Scheduler, and CSR
  • Department Manager
  • Presentation Manager & Pet Care Manager

Degrees

  • High School Diploma

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