Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Highly effective change agent with extensive experience in Human Resources positions including startup, turnaround and consolidation situations. Additional expertise in Employee Benefits, Safety, Environmental Compliance and Risk Management. Proven success in transitioning employees and implementing strategies to unify organizations. Recognized accomplishments in conflict resolution, employee relations and talent management. Excellent communicator as evidenced by continued success and growth in changing corporate cultures. SKILLS and EXPERTISE
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
  • Initiated the use of third-party professional enrollers for benefit Open Enrollment to ensure employees received thorough education on benefit package specifics and timely enrollment.
  • Third-party enrollers reduced departmental overtime, resulting in a significant reduction of overtime costs.
  • Consolidated outsourced vendor services for pre-employment drug screens and criminal background checks, reducing cost of drug screens by 50% and background checks by 35%, respectively.
  • Identified the need and secured additional resources to provide more extensive "hands on" safety and environmental training classes.
  • As a member of Corporate Sustainability Committee, created and provided Board Members social responsibility audits, confirming the company's commitment to the environment, the communities in which the company conducts business, its employees and their families.
  • Sun World International, LLC, Bakersfield, CA 2009 - 2013 Vice President, Human Resources and Risk Management Selected to restructure the Human Resources department of a large international grower, packer, shipper of fresh fruits and vegetables.
  • Sun World employed 600 full-time; supplemented by 7,500 contract labor employees.
  • Achieved a highly successful restructure of the Human Resources department and was later assigned to manage and oversee the Safety, Environmental and Risk Management departments.
  • Successfully outsourced field labor, resulting in excess of $2M annual savings in the areas of wages, benefits, taxes, Workers Compensation costs and exposure.
  • Implemented full cycle recruitment process to recruit and retain employees, with special emphasis placed on critical roles in farm operations management, finance and accounting.
  • Redesigned two self-funded benefit plans and initiated vendor changes to reduce escalating costs, saving the company over $1.5M annually in claims and administrative costs.
  • Developed succession planning and leadership development programs to provide for future organizational needs.
  • Created corporate and field support staffing models, effectively addressing the seasonal nature of the business.
  • Result, $1M annual savings to the company with no reduction in service levels to internal or external customers.
  • Effectively renegotiated a 3-year union contract with no increase in wages and the addition of a no strike/no lockout provision.
  • Created an initial needs assessment for the Human Resources department upon hire.
  • Findings led to a multi-year project which included staff evaluation, creation and update of existing policies to comply with complex state and federal laws.
  • Developed a comprehensive Compensation and Management Incentive plan incorporating performance measurements, tying measurable personal and company goals to salary increases and incentive plan payouts.
  • Surveyed department heads to assess employee training needs.
  • Based on survey results, Sun World University was created and offered a comprehensive collection of training courses to increase competencies and assist managers and employees in the joint development of career paths within the organization.
  • Skill Storm/SGIS, San Diego, CA 2008 - 2009 Director of Human Resources SkillStorm/SGIS were multi-state and international companies providing staffing services to private and government sectors.
  • Developed and implemented human resources infrastructure needed to support 1,110 employees located in the United States and overseas.
  • Formulated and introduced a comprehensive needs assessment tool.
  • Utilized this tool to identify projects critical building Human Resources infrastructure necessary to support the company's rapid growth.
  • Created employee handbooks for multiple divisions.
  • Drafted policies and created processes based on the needs assessment, to ensure compliance with multiple state and federal laws.
  • Reviewed existing benefit package in comparison to competing employers.
  • After a detailed review, a more comprehensive benefit package was implemented.
  • Drafted financial matrix of positions utilized in the development of a comprehensive compensation plan.
  • Compensation plan was an integral component of the company's strategic plans to improve talent acquisition and increase retention rates.
  • Hospital Clinical Services Group (HCSG), San Diego, CA 2001 - 2008 Director of Human Resources Collaborated with Payroll department and consultants to successfully implement transfer from ADP Enterprise Payroll/HRIS system to PeopleSoft Payroll/HRIS system in a nine-week period.
  • Initiated and completed extensive Human Resources department requirements, resulting in receipt of first Joint Commission Service Provider Certificate awarded to a health care service provider organization.
  • Certification was a key factor in new sales exceeding $2M.
  • Recruitment, retention, employee relations and performance management for a contract provider of clinical staff, disposable supplies and equipment to hospitals.
  • HCSG employed 750 people, located in 32 states.
  • Responsible for the management of staff through two acquisitions, with the last acquisition resulting in HCSG relocating all corporate functions from San Diego to Nashville.
  • Transformed relationship between company and employees through ongoing personal visits and training, which included creation and delivery of a management training program.
  • Liaison between Fresenius Medical Care Vice President of Human Resources and HCSG for distribution and communication of severance information to staff not relocating to Nashville and for positions being eliminated due to acquisition by HCSG.
  • Successfully transitioned staff displaced by acquisition and relocation of corporate offices, by developing internal outsourcing program.
  • Program resulted in a savings of over $210,000 in outsourcing fees.
  • Ensured the efficient, timely relocation of the San Diego and Chicago offices to Nashville.
  • Employed and mentored new staff in Human Resources and other departments.
Corporate Director, 01/2013 to Current
  • Safety, Environmental and Risk Management team for a privately held, family-managed business.
  • Analyzed all existing policies, procedures, training and incumbent talent and developed an action plan to address all critical areas.
  • This included staff development, policies, procedures, benefits, employee engagement and delivery of supervisory, mid-management and senior level management development training.
  • Restructured existing employee benefits by consolidating multiple plans and negotiating a reduction of premium, which resulted in substantial cost savings to employees and the company.
Bachelor of Arts: , Expected in 1 2016
- ,
Bachelor of Arts Degree: , Expected in
Heald College - ,
benefits, delivery, management development, negotiating, policies, Risk Management, Safety, staff development, supervisory

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