Core Operator Resume Example Four Seasons Hotel Silicon Valley

CORE OPERATOR

Event Planning Experience

Served as a Clerical/Event Assistant to The Rentals department at the Exploratorium for one year. Volunteered for the Exploratoirum for a total of 2.5 years.

Detailed client information in Sales Force, assisted with supervising events for corperate Events such as Twitter, and kept Manager's organized.

Served as Event Coordinator at the Children's Discovery Museum for 2 years for a monthly talent event that accommodated 200+ attendees which entailed overseeing, support staff: program specialists, volunteers and master of ceremonies and tech production.

Networked and built relationships with clients in order to book community based talent events for a non-profit.

Summary

I demonstrate a unique blend of communication, organization, analytical, and operation skills to the ongoing development of CDI/ CDC, a child development company. I serve as both Teacher and program liaison to facilitate the coordination of classroom management, curriculum planning, creating staff and child systems for better organization and flow of programming and operations. Before working as a teacher at CDI/CDC, I spent almost 3 years working as a Hotel Operator at the Four Seasons Hotel, a five star hotel. Working at the hotel taught me how to refine my people skills and work under timely pressure. It required adamant accuracy and management of various requests from high profile guests at any given time. My goal is to join a team who I can offer these essential skills to and find a rewarding opportunity in the Education field.

Other Achievments

Wrote and edited documents to keep staff, parents and children informed on policies, procedures, curriculum, training and events.
Cross trained Site Supervisor duties when Site Supervisor was out for one month in order to keep center environmental standards updated, documents sent to corporate office and operations running smoothly.
Attended training for STEM and Kids's Lit curriculum. Developed and executed these lesson planning as a new development for the center.
Coordinated telephone communications with various department directors in order to cater various specific requests to high profile guests in a timely manner.
Developed behavior plans for classrooms and specific plans for children with unique needs.
Researched competitor's venues with Museum Rentals Manager to make changes to Museum venue accommodations in order help improve rental sales.

Professional Experience

Core Operator04/2012 to 10/2014
Four Seasons Hotel Silicon ValleyEast Palo Alto, CA

Coordinated telecommunication operations for a five star hotel.
Acquired guest requests and ensured they were met with the utmost care through detailed delegation of tasks to various departments.
Communicated with multiple heads of department to ensure guest's specific needs were met on a timely and efficient manner.
Job included learning various software to manage guest information such as: guest preferences, updating guest profiles, task management and hotel performance and guest dining accommodations.
Updated monthly calendar of staff and guest events.
Managed telecommunication needs such as phone set up and programming, fax machines and response to emergency calls.

Associate Teacher01/2009 to Current
CDI/CDCSan Jose, CA

Worked directly with Site Supervisor to improve center programming, child learning, classroom management and parent interaction and involvement.
Kept child learning documentations and collected pieces of evidence to develop a skills file that measured their fulfillment and growth on DRDP measures.
Articulated program highlights and benefits, as well as child's achievements to parents.
Developed strategies that supported children with learning challenges and implemented these strategies during planning and execution of lesson planning.
Improved quality of education by linking activities to concepts of diversity and real world situations such as problem solving and awareness activities.
Established relationships with parents and teachers in order to keep open communication and partnership.
Trained and supported new staff, Aids and Volunteer in appropriate curriculum planning, classroom management, effective and overall classroom standards to expand learning.
Worked with staff in updating daily to do's and participated in giving peer performance feedback.

Para- Educator11/2006 to 12/2010
Franklin-McKinley School DistrictSan Jose, CA

Specialized in coaching youth with their reading, writing and language abilities.
Co-taught and planned curriculum with primary teacher for 20 students, administered district exams and assisted with day to day tasks.
Made changes to curriculum when needed to improve or accommodate children with IEP or learning challenges.
Established relationships with parents and teachers in order to keep open communication and partnership.
Monitored children's grasp on the material while building on new material.
Conducted parent conference meeting to discuss child's growth and needs for improvement as well as served as a resource specialist for parents with interests or needs that were in their community.

Education and Training

Bachelor of Arts: Liberal Studies Emphasis in Spanish2014San Francisco State UniversitySan Francisco , CA

Child Development2010De Anza CollegeCupertino, CA14 units

Child Development2010San Jose City CollegeSan Jose, CAECE 106-Administration & Supervision of Early Childhood Programs I, 4 units

Community Involvement

Clerical and Rentals Assistant to Facilities, HR, and Rentals Management and Directors, 2013-Present, Exploratorium, San Francisco, CA

Researched competitor's venues with Museum Rentals Manager to make changes to Museum venue accommodations in order help improve rental sales.
Detailed client information in Sales Force
Assisted with event registration and supervision
Planned and made packages of New Hire Employee Orientations containing all necessary documentation for new hire employment.
Revised Exit Interview surveys with HR Management by doing research to improve survey questionnaires
Worked directly with Facilities Director in order to implement operation standards that included: labeling and organizing Museum recycling systems, updating internal phone lists, receiving purchasing items, filing paper work, and updating calendars.

Tutor, 2009-2010, Partner's in Reading at the Martin Luther King Library, San Jose, CA

Tutored a disadvantaged adult individual with learning challenges. Improved reading by facilitating guided reading and activities to expand vocabulary.
Assisted with resume development and job applications.

Computer Skills

Microsoft Word, Excel, Power Point, Google Docs, Sales Forces, Lotus Notes, Workday, Opera, Hotel Expert, Jazz Fusion

Resume Overview

Companies Worked For:

Four Seasons Hotel Silicon Valley
CDI/CDC
Franklin-McKinley School District

School Attended

San Francisco State University
De Anza College
San Jose City College

Job Titles Held:

Core Operator
Associate Teacher
Para- Educator

Degrees

Bachelor of Arts : Liberal Studies Emphasis in Spanish 2014
Child Development 2010
Child Development 2010

Core Operator Resume Example

Resume Score: 100%

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