Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Highly personable Administrative professional with exceptional communication and customer service skills. Quick learner with sound judgement to organize, prioritize, and handle diverse daily tasks with minimal oversight. Adept at maintaining high quality of work and decisions while multi-tasking in fast paced environments.

  • Administrative support
  • Planning and calendar management
  • Data entry
  • Meeting preparation
  • Event management
  • Special projects
  • Multi-functional support
  • Attention to detail
  • Proactive
  • Exceptional professionalism
12/2014 to 04/2015
Coordinator of Youth and Specialty Programs Public Storage Sandy Springs, GA,
  • (#)Coordinated preparations for summer camp offering x enrichment classes to y students. Oversaw course scheduling, data entry, and brochure development processes, using problem-solving and teamwork skills to address issues when needed.
  • (#)Managed the relationship with a third party vendor delivering specialized courses to a major corporation. Ran this program's highly complex billing process with precision and efficiency.
  • (#) Effectively coordinated activities for specialized teacher training program. Oversaw enrollment process, organized and secured critical student documents, improved website information, and represented CCM at a related regional conference.
06/2013 to 12/2014
Data Systems Coordinator Children's Hospital Boston Boston, MA,
  • Performed, improved, and documented complex billing process involving third party vendor and major client to help grow a profitable program and cross-train co-workers. Received accolades for the high quality process and minimal supervision required.
  • Generated instructor contracts, student certificates, and management reports in a timely and accurate manner. Implemented improvements to increase efficiency in several of these processes.
  • Worked with internal departments and external vendor to create and implement a scannable course evaluation form. Improved the quality of the data and the efficiency of its collection.
  • Entered high volume of course data in precise manner to provide students with up-to-date information in program brochures, department websites, and other training databases.
Administrative Associate Amperity New York, NY,
  • Provided high quality administrative support to two principals. Responded to incoming calls and visitors, managed electronic calendars, scheduled meetings , and handled routine correspondence.
  • Delivered exceptional customer service by responding to student requests in a respectful, timely, and accurate manner. Protected their confidential information to comply with federal (?) regulations.
  • Completed course related tasks such as student registration, room and a/v requests, and supply ordering with accuracy and efficiency to ensure a quality learning experience.
  • Oversaw invoice and budget support functions, achieving improvements in expense management, reporting accuracy, and productivity.
  • Acted as liaison to internal departments and outside vendors on course matters. Improved working relationships with these groups through respect, teamwork, and problem solving skills.
Training Program Manager Salesforce.Com, Inc. Houston, TX,
  • Successfully planned and implemented the first-time delivery of simultaneous entry-level training programs to quickly meet Corporate Finance increased staffing need.
  • Co-managed the daily logistics and activities of these programs to ensure an efficient and effective learning experience for new hires.
  • Developed and monitored the unit's budget in a timely and precise manner.
Recruiting Manager Dak Americas Columbia, SC,
  • Assisted with and later managed the Operations Management Program recruitment campaign; visiting x universities, interviewing y students, extending z offers, and on-boarding a employees.
  • Managed the Centralized Recruiting Unit that arranged logistics for on-campus recruiting activities. Managed staff, streamlined operations, developed procedures, and oversaw budget and expenses.
  • Planned, coordinated, and led events to maintain effective relationships with college personnel.
Human Resources Generalist Carle Foundation Hospital Eureka, IL,
  • Provided quality staffing support to Private Banking and Global Markets senior managers including on-boarding, evaluating, compensating, re-locating, etc. of all levels of employees.
  • Developed and monitored the unit's budget and expenses in a precise manner to assist in expense control and accurate reporting.
  • Reduced number of employees on overseas assignments resulting in decreased expenses.
Internal Consultant JPMorgan City, STATE,
  • Analyst projects
  • Directed projects resulting in improved bill processing and fee collection, reduced exposure to monetary loss, and on-going compliance with firm and regulatory rules.
  • Participated in firm-wide cost restructuring program making specific recommendations to reduce external consultant fees, and improve research department functions.
Expected in 05/1985
Bachelor of Science: Economics And Spanish
Rutgers University/Douglass College - New Brunswick, NJ,
  • Recipient of Certificate in Translation Spanish/English-English/Spanish
  • Member, Phi Sigma Iota - Foreign Language Honor Society
  • Chairperson, Program Coordinator of Brother/Big Sister Program New Brunswick, NJ
  • Patient caregiver to family member during health crisis 2015 - 2019
  • Member, Crohn's and Colitis Foundation of America
  • Marketing Committee Volunteer, St. Therrese School
  • Payment Processing Volunteer, St. Therese Church Voucher Program
  • Co-President Parent Association, Theater Dance Center

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School Attended

  • Rutgers University/Douglass College

Job Titles Held:

  • Coordinator of Youth and Specialty Programs
  • Data Systems Coordinator
  • Administrative Associate
  • Training Program Manager
  • Recruiting Manager
  • Human Resources Generalist
  • Internal Consultant


  • Bachelor of Science

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