Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with 13 years of proven history of tackling complex projects with superior results. Proficient in schedule management, event coordination, financial reporting, and planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Skills
  • PC proficient
  • Mail management
  • Excel
  • Data entry documentation
  • Technologically savvy
  • Detailed meeting minutes
  • Sensitive material handling
  • Recordkeeping and bookkeeping
  • Check processing
  • Cash deposit preparation
  • Meeting planning
  • Types 100 WPM
  • Accounting support
  • Microsoft
  • Memo preparation
  • Event coordination
  • Inventory supplies
  • Time management
  • Student relations
  • Database entry
  • Office equipment maintenance
  • Resourceful
  • Scheduling and calendar management
  • Microsoft Office
  • Strong interpersonal skills
  • Professional and mature
  • Social media management
  • Administrative operations
  • Staff training and development
  • Invoicing and billing
  • Attendance records preparation
  • Certified Notary public
  • Appointment scheduling
Experience
06/2015 to Current Coordinator for Student Affairs Delta State University | City, STATE,
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Conducted and initialized background checks for potential employees, using [Software].
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Managed building access by supplying key cards to employees and visitors.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Improved student educational plans by advising on course selection, progress plans and career decisions.
  • Planned, administered and controlled budgets to maintain accurate financial records and produce financial reports.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Improved operations by working with team members and customers to find workable solutions.
  • Contributed to development, planning and completion of project initiatives.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
06/2012 to 06/2015 Senior Secretary for Communications and Marketing Delta State University | City, STATE,
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Checked office supplies stock and placed orders to maintain levels.
  • Maintained organized filing system of paper and electronic documents.
  • Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
  • Created and updated [Software] spreadsheets to track [Type] and [Type] data for [Job title] use.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Composed, proofread and distributed clean and professional business correspondence and internal team communications.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Managed multiple calendars and contacts within [Software].
  • Documented and shared [Timeframe] meeting minutes.
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Revised and maintained master calendar for client appointments.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Completed supply orders and maintained appropriate levels of office supplies.
07/2008 to 06/2012 Senior Secretary for Alumni Office Delta State University | City, STATE,
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created and updated [Software] spreadsheets to track [Type] and [Type] data for [Job title] use.
  • Supported [Type] projects with effective scheduling, document coordination and resource coordination.
  • Processed accurate payroll for [Number] staff and submitted direct deposits with [Software].
  • Drafted and corrected professional business letters, internal memoranda and less formal email communication.
  • Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
  • Revised and maintained master calendar for client appointments.
  • Managed multiple calendars and contacts within [Software].
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Documented and shared [Timeframe] meeting minutes.
  • Created professional memoranda, letters and [Type] copy for [Job title]s, meeting expected deadlines for distribution.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Checked office supplies stock and placed orders to maintain levels.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Fostered productivity by coordinating itinerary and scheduling appointments.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained organized filing system of paper and electronic documents.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Education and Training
Expected in 08/2006 Bachelor of Science | Education University Of Memphis, Memphis, TN GPA:
Expected in 05/2011 Master of Science | Health, Education, And Recreation Delta State University, Cleveland, MS GPA:
Accomplishments

*Employee of the Month

*Staff Employee of the Year 2019- nominated by Division SA Division staff

*Educator Award spring 2020-chosen by the DSU students

*Emerald Award-Female Staff Nominee

  • Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Successfully planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
  • Payroll Assistance - Assisted with payroll preparation and entered data into cumulative payroll document.
  • Oversaw [name] area.
  • Administration - Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Data Organization - Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.
  • Won "[Award]" for [reason].
  • Selected to train new office personnel in policies, procedures, and office management software.
  • Represented executive-level management as first-point-of-contact in all communications with vendors, personnel, and clients.
  • Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Calendaring - Planned all meetings and travel for CEO.
  • Recognized as "Employee of the Month" in [Date] for [Reason for award].
  • Promoted to [Job Title] after [Number] months of employment.
  • Achieved recognition by management for friendly and responsive service.
Additional Information
  • Director of pageants 2015- present ( oversee, prep and train Miss DSU and also oversee the most Beautiful pageant ever Spring)
  • HPER adjunct instructor-2011-current
  • Advisor to Pageant Board
  • Blues Conference Committee
  • DSU Homecoming Advisory Board (2008-2011)
  • DSU Student Hall of Fame and Alumni Hall of Fame Boards
  • Volunteer for DSU graduations
  • NPHC step show judge
  • Guest speaker at First year seminar classes

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Resume Overview

School Attended

  • University Of Memphis
  • Delta State University

Job Titles Held:

  • Coordinator for Student Affairs
  • Senior Secretary for Communications and Marketing
  • Senior Secretary for Alumni Office

Degrees

  • Bachelor of Science
  • Master of Science

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