Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic, motivated and outgoing customer service professional with extensive background in building and maintaining relationships, adept to interdepartmental coordination and communication. Strong administrative clerical, office skills as well as a high learning capacity.

  • MS Office
  • Quickbooks
  • Time Management
  • Logistics
  • Detail Oriented
  • Organization
  • Apple Keynote
  • Accounting
  • Auditing
  • Secretarial
  • Multi-tasking
  • Policies
Work History
07/2017 to 06/2020
Coordinator - Cross Rental Bd (Becton, Dickinson And Company) Middleton, WI,
  • Maintained National Cross Rental Policies.
  • Validated the need for a sub-rental, exhausting all avenues to eliminate the sub-rental before securing equipment.
  • Facilitated the logistics of complete sub contract orders with vendors when necessary.
  • Issued purchase orders to appropriate personnel and vendors for cross rentals, as well as tracked all purchase orders and reconcile with incoming invoices from vendors to ensure proper payment.
  • Sought out new vendors, and maintained existing vendor relationships for sub-rental needs.
  • Communicated with the cross rental equipment with the proper Account Executive, Inventory Control Coordinator and other operational personnel involved with the event.
  • Followed procedures pertaining to preventative equipment loss measures through the tracking of cross rented equipment.
  • Reconciled any damaged or lost equipment with vendors.
  • Created and maintained accurate Sub-Rental Logs, on a per event basis, to track equipment and costs.
  • Assisted Accounting to ensure that proper payment and invoice procedures are attained.
07/2014 to 07/2017
Operations Administrative Assistant Sumitomo Rubber Tonawanda, NY,
  • Assisted Director of Operations with day to day responsibilities included but not limited to acting as a liaison between Freeman AV and Encore Event Technologies, labor, EPIC forms, Monthly CMC and Revenue Reports for the Branch, etc.
  • Travel Coordinator for the entire staff of the Freeman AV Orlando Branch – flight, per diem, hotel, and car.
  • Worked extensively in Concur and SAP.
  • Supplied weekly reports to the branch – Branch Chron and 60 Day Snapshot.
  • Assisted ESR’s build/edit orders in R2 as well as show site assistance at the desk and on the floor.
  • Assisted labor coordinator to update W2W and SRF on SharePoint, submitted labor invoices and part time timecards for payroll purposes, and W2W to LWB cross reference auditing when needed.
08/2012 to 07/2014
Business Center Manager Encore Event Technologies City, STATE,
  • Assisted hotel guests with presentation media, communications, presentation design, digital media, Internet and cyber suite management, office equipment rentals, secretarial services, copy and print needs, and shipping.
  • Managed budget for increased revenue and controlled expenses effectively including sub-rentals and labor.
  • Assisted the Director and Sales Manager with the sales process; including sales calls, updating the sales spreadsheet, the preparation and submittal of proposals to clients as well as the accurate and timely billing of clients and events.
  • Created/designed multiple operating procedures including internet porting from private to public networks, phone installs when Encore was given these responsibilities, as well as daily and weekly billing.
  • Cultivated and maintained a strong and rewarding business relationships with Encore’s Hotel partners and looks for new revenue opportunities and sales channels.
05/2007 to 08/2007
Dolphimania Staff Member Sea Life Park Hawai'i City, STATE,
  • Handled large amounts of money at the gift shop.
  • Assisted in gift shop inventory with keeping counts, maintaining merchandise, folding, and organizing.
  • Assisted the photography shop with prints, billing, and organizing.
  • Translated for Japanese tourists.
  • Assisted animal shows when needed with preparing food and training/animal reaction.
  • Assisted with Jr. Training, dolphin, sea lion, manta ray and shark experiences when needed.
Expected in 06/2012
Bachelor of Science: Music Business
Full Sail University - Winter Park, FL
  • Graduated Valedictorian.
  • Graduated with 3.9 GPA.
  • Member and Chief Marketing Office of MEISA.
  • Awarded Course Director Awards: Record Label Development, Professional Writing, Art History, and Introduction to Marketing.
Expected in 05/2009
High School Diploma:
Lutheran High School of Hawai'i - Honolulu, HI,
  • Dean's List 2008 - 2009.
  • AP in Art and Psychology.
  • 2020 1stQuarter Nominee – True Blue Star of Excellence.
  • 2019 3rd and 4th Quarter Recipient – Freeman Event Technology Service Hero.
  • 2019 – 3rd Quarter Nominee – Freeman Audiovisual Employee of the Quarter.
  • 2017 – 4th Quarter Recipient – Freeman Audiovisual Innovation Award.
  • 2015 3rdQuarter Nominee – Freeman Audiovisual Employee of the Quarter.
  • (8) Exceeding in Excellence Pins at Hyatt Hotel for exceeding a client’s expectations with their meeting from beginning to end.
  • Crowned Miss Teen Pikake 2007.
  • First Aid/CPR Certified

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School Attended

  • Full Sail University
  • Lutheran High School of Hawai'i

Job Titles Held:

  • Coordinator - Cross Rental
  • Operations Administrative Assistant
  • Business Center Manager
  • Dolphimania Staff Member


  • Bachelor of Science
  • High School Diploma

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