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Cook's Assistant Resume Example

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COOK'S ASSISTANT
Summary

Outgoing team member being skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work. Also,

Versatile Assembly Line Worker knowledgeable about quality checks, finishing work and equipment calibration. Proven history of reliability and resourcefulness in the workplace. Safety-oriented individual committed to efficiency and satisfaction.

Skills
  • Buffet setup and takedown
  • Prompt table clearance
  • Point of Sale (POS) system operations
  • Dining customer service
  • Food safety understanding
  • Menu knowledge
  • Safe food handling
  • Service prioritization
  • Regulatory compliance
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Customer assistance
  • Cash register operation
  • Merchandise restocking
  • Product assembly
  • Shipment preparation
  • Initiative to work independently
Experience
Cook's AssistantCCC- Chillicothe Correctional Center | Chillicothe, MO | September 2018 - May 2019
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Sought out and implemented methods to improve service and team performance and boost business sustainability.
  • Prepared food for service based on daily specials and chef's needs.
  • Cleaned work area to maximize kitchen efficiency and cleanliness.
  • Avoided cross-contamination from utensils, surfaces and pans when preparing meals for individuals with food allergies and gluten intolerance.
  • Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
  • Oversaw preparation and serving of more than 1600+ daily meals.
Customer Service and Kitchen AssociateTaco Bell | Union, MO | March 2015 - August 2016
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Communicated clearly and positively with co-workers and management.
  • Accepted payments and made change to process transactions.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
  • Reviewed contents on food trays to check receiving complete order.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
AssemblyTeeters Floral Products | Bolivar, MO | September 2012 - June 2013
  • Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.
  • Used established assembly instructions to complete jobs in efficient and accurate manner.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
  • Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
  • Recognized and reported defective material and equipment.
  • Maintained work areas organized and neat, which enabled swift cleanup following each shift.
ServerUnion Grill | Union, MO | August 2010 - November 2012
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Promoted desserts, appetizers and specialty drinks.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Education and Training
Some College (No Degree): Customer ServiceCCC- Chillicothe Correctional Center | Chillicothe, MO
GEDWERDCC | | Vandalia, MO | December 2017
Basic Studies From 00-03Union High School | Union, MO
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Resume Overview

Companies Worked For:

  • CCC- Chillicothe Correctional Center
  • Taco Bell
  • Teeters Floral Products
  • Union Grill

School Attended

  • CCC- Chillicothe Correctional Center
  • WERDCC
  • Union High School

Job Titles Held:

  • Cook's Assistant
  • Customer Service and Kitchen Associate
  • Assembly
  • Server

Degrees

  • Some College (No Degree) : Customer Service
    GED
    Basic Studies From 00-03

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