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Cook/ Waitstaff/Janitorial Services Supervisor Resume Example

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COOK/ WAITSTAFF/JANITORIAL SERVICES SUPERVISOR
Professional Summary

Motivated employee offering over 10+ years of experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills. Diligent restaurant kitchen worker with excellent cooking skills and strong knowledge of food safety. Consistently maintain well-stocked, organized and clean kitchen areas to maximize productivity. Safety-conscious Security Guard with excellent communication skills and eye for detail. Physically dexterous with ability to monitor premises through advanced security cameras. Adept at handling and resolving conflicts professionally. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety Officer securing facility staff and visitors. Demonstrated ability to learn new procedures and policies. Uses defensive tactics within strict guidelines. Experienced in emergency response, including evaluation procedures. Excellent listening and customer service skills. Reliable Maintenance Supervisor offering 10+ years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training. Multi-talented supervisor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • CA
  • Cleaning
  • Repair
  • Scheduling
  • Strong attention to safe food handling procedures
  • Operations management
  • Hospitality and service industry background
  • Performance improvement
  • Effective planner
  • Food spoilage prevention
  • Food plating and presentation
  • Food Preparation
  • Cooking
Work History
10/2019 - 02/2020Cook/ Waitstaff/Janitorial Services Supervisor | French Quarter Creole Bar & Grill - Bellflower, CA

Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.

  • Ordered and received products and supplies to stock kitchen areas.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Safely used kitchen equipment such as grill and deep fryer, effectively reducing injuries and burns 13%.
  • Prepared estimated 150 orders simultaneously during peak Privet Party periods with 93% accuracy rate, maximizing customer satisfaction and repeat business.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Set dining tables to prepare for diverse types of events and follow strict service standards.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Complied with safety and environmental health laws and regulations.
  • Maintained cleaning supplies inventory, and replenished depleted items every week.
  • Applied effective commercial building maintenance principles and practices.
  • Performed daily facility inspections, and created plans to resolve problems.
  • Coordinated daily workflow through task prioritization and concise scheduling.
02/2013 - 08/2016Security Guard | StaffPro Inc. - Los Angeles, CA
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Responded quickly to emergency situations, typically within 3 minutes of alarm sounding to assess and deflect issues.
  • Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.
  • Analyzed and produced course-of-action reports and escalated issues to management when necessary.
  • Answered alarms and investigated disturbances, contacting local law enforcement personnel for escalating crises.
  • Maintained composure and professionalism while screening visitors during high volume periods.
  • Remained flexible in rapidly changing environments and adapted to developing situations.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Triaged problems quickly, providing precise and clear information while working under minimum supervision.
  • Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Resolved complaints and issues involving both guests and employees.
  • Oversaw premises, including entry and exit of up to 250 employees and visitors daily.
  • Employed effective time management when dealing with coordination and accountability around personnel and security assets.
  • Monitored employee activities, confirming compliance with security regulations.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Oversaw periodic safety inspections, patrol service and immediate response to all safety-security situations.
  • Checked identification of all persons entering and exiting facility.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere.
07/2002 - 10/2010Janitorial Supervisor | AJ's Janitorial & Maintenance - Long Beach, CA
  • Monitored priorities and liaised between maintenance team and management, strategically delegating tasks to promote timely completion.
  • Employed best maintenance and safety practices with 2% incident rate.
  • Procured information from various vendors to ensure cost-effective purchasing.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime 18%.
  • Supervised 6 employees, including scheduling, training and performance monitoring.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Maintained daily facility operations.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Developed team communications and information for daily employee meetings.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Education
06/2009Spartan School of Aviation, Inglewood, CAAssociate of Arts:

Majored in Aircraft Maintenance & Power Plant

Graduated with 3.80 GPA

06/2017LAUSD Janitorial & Operations, Los Angeles, CAAssociate of Science: Janitorial
  • Graduated in Top 3% of Class
  • Graduated with 4.0 GPA
  • Elected Captain of graduating class
Accomplishments
  • Awarded “Security Officer of the Month” in 7/14.
  • Designed improved quality assurance processes and trained 4 staff members in the new system.
  • Supervised team of 6 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.
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Resume Overview

Companies Worked For:

  • French Quarter Creole Bar & Grill
  • StaffPro Inc.
  • AJ's Janitorial & Maintenance

School Attended

  • Spartan School of Aviation
  • LAUSD Janitorial & Operations

Job Titles Held:

  • Cook/ Waitstaff/Janitorial Services Supervisor
  • Security Guard
  • Janitorial Supervisor

Degrees

  • Associate of Arts :
    Associate of Science : Janitorial

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