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Cook/Waitress Resume Example

Resume Score: 80%

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COOK/WAITRESS
Summary

Hardworking Denny's Line cook/server. I am highly motivated and able to work as part of a team. I worked as a manager at Mcdonald's previously, so I have skills in dealing with customers and complaints, maintaining a clean, safe work environment, and leading a shift. I also am ServeSafe certified, with knowledge of kitchen health procedures. I also am able to work on my feet for long hours, as I serve at Denny's as well as cook.

Skills
  • Active Learning Customer and Personal Service
  • Administration and Management Critical Thinking
  • Social Perceptiveness Reading Comprehension
  • Judgment and Decision Making Sales and Marketing
  • Food Production Writing
  • Cash registers
  • Cooking
  • Critical Thinking
  • Make change
  • Customer service
  • Decision Making
  • Training employees
  • Fast
  • Maintain inventory
  • Marketing
  • Money
  • Personnel
  • Quality
  • Reading
  • Safety
  • Sales
  • Supervising
  • Active listener
  • Highly motivated
  • Multitasking
Experience
Cook/Waitress, Company Name, July 2019-CurrentCity, State
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Performed work station prep, including pancake mix, meatloaf, pot roast, and vegetable prep prior to shift start.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Operated all kitchen equipment safely to avoid injuries.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
Manager, Company Name, October 2018-June 2019City, State
  • Establish standards for personnel performance and customer service.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Accept payment from customers, and make change as necessary.
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
  • Clean and organize eating, service, and kitchen areas.
  • Communicate with customers regarding orders, comments, and complaints.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
  • Collect and return dirty dishes to the kitchen for washing.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
  • Perform personnel activities such as supervising and training employees.
  • Cook or re-heat food items such as french fries.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
Crew Member, Company Name, June 2017-October 2018City, State
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain sanitation, health, and safety standards in work areas.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Serve orders to customers at windows, counters, or tables.
Education and Training
High School DiplomaCityStateGPA: 3.7, Soccer and basketball captain Participated in a drama class Completed a college level speech class during senior year.
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Resume Overview

Job Titles Held:

  • Cook/Waitress
  • Manager
  • Crew Member

Degrees

  • High School Diploma

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